ProTower

Nice recovery.

That certainly wouldn't have gone so smoothly had the trailer been a dry van instead of a reefer.

Praying for an early spring in Indiana! Thank you for all the hard work on this forum.

Ed is giving you some reality in his post. Motor club work should be thought of as "overtime" would be to a factory job. Definitely not something you can base your business on while hoping for something else. That being said you need to get Towbook or similar software to utilize what motor-club work you can get. If you have it contact them and tell them you would like to have the ability for the motor-clubs to send you calls directly based on your GPS location so when you go on a long tow you might pick up a return tow or road service on the way back. Take the ones you can make money on and turn down the losers, nobody can force you to lose money.

Don't expect to get a lot of replies on this subject as there is no real answer to your question. Everyone that is successful has obviously found a way to do it and most of the time it was just very hard work and sacrifice that got them there.

Good luck and feel free to reach out if you have any questions that I might help you answer.

Happy New Year from Indiana  
 

Looking forward to a safe and productive 2023 for everyone. 

Managing our battery inventory has just become my responsibility and honestly I’m struggling a bit with it. We have multiple service vehicles servicing vehicle roadside 5 to 10 batteries per day and I need a system to help me track my inventory, sales and warranty batteries. I know there’s a lot of good companies on here and I’m hoping someone else has already solved this problem and is willing to share with me. I made an Excel spreadsheet and I have it somewhat functional but there’s no way anyone else will be able to use it in its present form. That means no days off for vacation for me. 😬

Hello Fellow Towers,

 Have any of you signed up for the AT&T FirstNet Service? Is it available to towing companies that respond to emergencies? I'm planning to check it out further but wondered if anyone else had any experience with it.

When I use the 8 point tie downs the straps never touch the wheels on the outside. Maybe the chips were already there?

21 hours ago, MTtow said:

If a company or person disputes a credit card payment they will never get service from me again. Do you have the contact info of the vehicle owner? 

Ditto on that for me too.

I should have contact info; what are you thinking?

I just got a disputed credit card from Agero from back in November! This was for a well documented GOA with them providing the card as payment for the GOA in Towbook. I provided the credit card company with full documentation but they still sided with Agero and took the money out of my bank account.

I have asked them to have the representative for the region to please call us to settle the contract dispute from a year ago to no avail. The vendor advocacy group is merely a way to dodge reality and deal with us "pee-on" tow companies.

They still keep calling all night long with calls that are 50-75 miles away they want me to accept for $50-75 dollars. I blocked their main numbers from calling us but the dispatchers have started using the cellphones to get through to us.

They are now paying another company in my town 3 times what they were paying me to do their calls. Some special kind of stupid there for sure.

This company runs like a communist government.

It is pretty senseless that anyone has to lose their life to such an event. I drive a heavy duty truck when I am  out of the office and it astounds me to see how many drivers are typing away on those little cellphones as they pass me all day long. I would say it is 90% of passenger vehicles that go by me on the interstates. Sad.

Hello and Happy New Year! Glad to be a small part of this great community. I really enjoy reading and learning about all the recovery techniques everyone uses. I also like to look at the new equipment photos but I wish everyone would put prices on them. I understand why they don't wish to list them but it would greatly add to my "window shopping" experience.

Very nice looking unit.

I don't see any donuts warmer or coffee pot cabinet. The police are not going to be very happy about that. ☺️

All in a days work for Ron Pratt!

Great recovery! Was the bulk tank empty?

I agree completely also. How ironic is it that it’s illegal to move a tow truck with the lights on in Ohio and Illinois it’s illegal to move a loaded tow truck without the lights on. And Indiana really doesn’t seem to care either way.

Sorry to hear of your Dad passing. May he RIP.

Thanks for the billing advise on the grain recovery job a couple months ago too.

Nice recovery. What were the trucks you used for it?

Nice looking heavy you got there.

It just keeps getting better...

We got a digital dispatch from them meant for the "other company" in town. The rate they are paying them for <5 mile tow- $125 while they were trying to get us to agree to $45 for the same service.

I agree that they are definitely becoming the worst motor club at an alarming rate.

Sadly to say we have given up on Agero too.

We started with them in 1989 as their 98th towing company in the USA. We have tried and tried to speak with our representative and nothing has happened. We cover a huge rural area in the mid-west where there are no other vendors available so it seems unreal they they don't value our service enough to make a phone call.

The service provider portal advocacy group is more like pass the buck or hot potato with no resolution ever achieved. If I ran my company like theirs I'd be out of customers and broke in 2 years.

We had to finally block them on our phone system as they would call us 25 to30 times a day for calls 40 to 50 miles away from our base.

Happy Anniversary! 
“My, how the years have flown,
But there was a time
Back in my prime
When I could really hold my own”. - Toby Keith

If someone knows whom to speak to at Hurst; please ask them what we can do to help. We are in Indiana but would do whatever we can from here. We have 2 light towers and several trucks we might deploy.

Thankfully you were not injured!

Our company has been on the receiving end of the same stupid drivers 3 times over the past 30 years totaling out all 3 trucks. Thank GOD nobody was injured but 2 of the trucks were less than 6 months old at the time.

Some more good ones now that you guys have me thinking:

"No good deed goes unpunished"

"There's a light at the end of the tunnel"   -   followed by:  "But I'm afraid it might be the train"

I heard this from a State Trooper about the rednecks with jacked up 4x4 trucks: "Truck height is inversely proportionate to penis length"

"That is what I was shooting for"   - used when your results didn't turn out as planned.