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Office and Impound
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Discussions related to Office & Impound Lot. Fuel Costs, Transport issues and a towing industry source for Back Hauls.
139 topics in this forum
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- 2 followers
- 1 reply
- 278 views
Hi Towers, The price of used cars and car parts have increased significantly in the last year. The impounds you have in your lot are now more valuable, but what increase are you seeing in your region? 10% ,20%, 30% or more? Rocket Auction is a free tool to auction your vehicles to a national list of buyers and your current buyers, who are desperate for inventory. And here's the best part, they are willing to pay more for what most towing businesses get today with a traditional auction or 1 salvage guy. We've taken a customer with 35 buyers and increased his bidding buyers to 1000+ and in turn, saw 30+% increase in profits. More Bidders = More …
Last reply by Chasetowfast, -
- 1 follower
- 0 replies
- 138 views
Ok so I own a large towing company in Tennessee. Recently I have noticed that I keep having very nice cars in inventory for very long periods of time. I ask my paperwork employee and I always get told its out of state or something happpened had to be resubmitted which I understand. But these are all 50k plus cars that have been on my lot over 6 months. How long does it usually take something from ky? tx? Michigan ? Mississippi? If I told you this list of cars you would fall out of your chair. Finally one was ready for the auction and a check showed up but nobody had been in the office all day. What could be going on?
Last reply by Chasetowfast, -
- 1 follower
- 10 replies
- 2.9k views
So, they said buy a tow truck, they said, it'll be profitable they said..... Well, we did, about 90 days ago we bought a tow truck and put it to work trying to carve out just club tows, and go for volume. We could not have hired drivers and survive with out the clubs to lean on, and thats just a fact. Ive read all the horror stories about Agero. Fact is, if you bill honestly and do your job the way you're supposed to they are hands down the leader for work. If we had 2 trucks, we could run Agero jobs all day. Are we under paid, yes, but under payed running 21 hours a day is better then getting top dollar and running 3 hours a day. They get…
Last reply by QUICK START Roadside, -
- 3 followers
- 2 replies
- 185 views
What programs does everyone use to keep up with old inventory? I'm not looking for anything like hollander or towbook. I just need something to simply keep up with the cars and be able to search for them when needed. Thanks
Last reply by silverhawk, -
- 1 reply
- 109 views
Posted to Linkedin by Pantusa Towing & Recovery Join us in celebrating Frankie today. Frankie has been working for us as a dispatcher for one year. Her role as a dispatcher involves handling the phones, setting up routes and finding solutions for customers in the shortest time possible. Frankie’s willingness to help others and train fellow employees makes her a valuable asset to Pantusa Towing and Recovery. Thank you, Frankie for all your hard work and dedication. We appreciate you!
Last reply by Moose, -
- 2 replies
- 212 views
By Randall C. Resch Pay phone? What’s that? A tow owner called me (all freaked-out) worried he’d be cited for not having a payphone for customer access. Because California beats to its own drum, old, defunct vehicle code laws remain on the books. A recent police contract made mention of this requirement written in “Facility Requirements” stating, “A lighted and accessible pay-phone must be available for customer use.” To that I reply, “Are you kidding me?” Read the rest of the story HERE
Last reply by Moose, -
- 3 followers
- 2 replies
- 539 views
I'm looking for a software that will help me keep up with my inventory. Our company has over 800 cars that need to be in some type of a system . I have looked into Hollander and its just to much because it has sales and more on it . We might sell a part here or there but we really just want something to keep on with our stock.
Last reply by CheckerWrk2, -
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- 2 followers
- 1 reply
- 299 views
Fairly new wrecker company located in the small town of Savanna Oklahoma. Is anyone else having trouble getting the titles on vehicles after submitting paperwork? I've had vehicles ready and waiting for more than 60 days now. Just wanted to know if this was happening everywhere or if I need to take a look at how the paperwork is being done.........
Last reply by CheckerWrk2, -
- 5 followers
- 22 replies
- 10.8k views
I want to buy a 2 car flatbed and haul cars for copart and IAA. How much are the rates that sub hauler's make in the Cleveland Ohio area?
Last reply by CNGTOWING, -
- 3 followers
- 2 replies
- 362 views
Hi everyone, I am new to towing and wanted to know what are the average prices you charge motorclubs for towing. Thanks.
Last reply by Stubborn66, -
- 0 replies
- 265 views
Topic Originally created by L.W. on Tow411 in November of 2003 I have recently made an agreement with an owner (whom I used to pull for) about salvaging catalytic convertors from his abandoned vehicles. From what I have been told it is worth the while, and I will use a sawzall to eliminate the fire hazard, so he is comfortable with all of this in his lot. I am curious as to how many do this type of thing, and what all do you pull for core value? I guess the real question is what is worth the effort on the return side- alternators, starters, radiators, what? Obviously, it has to be approached from a time versus $ outlook. But also, at what point…
Last reply by Tow411, -
- 13 followers
- 32 replies
- 3.7k views
So tonight, Agero contacted my company and ask if we could do a winch out of a stuck vehicle in the forest. Agero was told that we could use our off road recovery equipment but we charge different rates for this service then the contracted rates with Agero. Agero contacted the customer and let them know our hourly rates and told the customer they would have to pay the difference that Agero wont cover. The customer agreed. We drove 2 1/2 hrs to do this job and the customer knew how long it would take us to get there and even asked us to stop and get them water. We get to the entrance of the Forest and called the customer and found out they called out another off road rec…
Last reply by rline3133, -
- 2 followers
- 3 replies
- 349 views
This topic was first created on Tow411 in November of 2006: I am tired of everyone here whining about cleaning the bathrooms in this office! what do you guys do? how many pay for an outside cleaner to clean your bathrooms, or who does it in your office?Raymond Ray Tow Zone Inc "I'm the guy the parking signs warned you about..." Placentia, CA KingDragonwagon said: My office staff does all the cleaning , and if it does not sparkle when I go squirt some one is going to get it right. jimmjem said: You have to clean them? moranmg said: I use a cleaning company every week to clean the office and bathrooms. …
Last reply by yoBdaBenO, -
- 0 replies
- 255 views
Last reply by TowForce, -
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- 266 views
From a Tow411 Topic which started in 2007: OK, I'm out of the loop when it concerns "Getting Paid for your work". Does this refer to anti dumping laws, vehicles which are left in impound by owners and insurance companies or does it mean something else? "From the Kingdom of Towing & Recovery Vehicles, may you find prosperity in 2007." unknown member said: good luck with that one i have tried several different approaches to get paid for abandoned vehicles and so far all we get is a junk car that is worth nothing. i think there should be laws against abandoning vehicles at a tow lot but who is big enough to fight the government??…
Last reply by TowZone, -
- 5 followers
- 7 replies
- 742 views
Can someone tell me the right way to do the paperwork for a car that was taken in from an accident, no insurance, and the owner has not come after it. I am in PA. Thanks in advance Tracy
Last reply by ESC, -
- 3 followers
- 6 replies
- 1.1k views
I'm trying to understand how I wouldn't be able to write off the following on my company taxes. We tow for the police departments. We get called out by the police and most of the time the vehicle goes to the tow yard. If the person involved in the accident doesn't have towing or only liability insurance they end up abandoning the vehicle at our yard. If this happens, I have to file an ABV and pay fees, then the process takes 45 to 60-days for us to receive the title, so I can dispose of the vehicle. So I'm already at a loss from the start. Below is an example of the loss. 01/01/2021 Police department calls for an accident tow and the customer abandons the vehic…
Last reply by Stubborn66, -
- 6 followers
- 8 replies
- 888 views
California law requires anyone doing PPI towing to have a working pay phone in the release area or face legal action. I have been looking and looking and can't for the life of me find anything that isn't old, beat up or just plain stupid expensive. What's everybody else doing to meet this requirement of the law? I'm stuck. Also, we use VOIP internet based phones and can't plug a landline phone into them. I am certainly not getting a landline account at all three yards just for the stupid pay phone so what the heck....
Last reply by silverhawk, -
- 1 follower
- 1 reply
- 704 views
Topic Originally Created on Tow411 by A1AutoTowing in 2007: I havent been in this business for very long, and yes I would of like to charge a temper fee sometimes, but we are in a customer service bisiness. It come will the job. I thing this kind of stuff just causes trouble. From the KGW channel 8 news website: "Towing 'temper fee' enrages some car owners 09:25 AM PST on Friday, March 2, 2007 By WAYNE HAVRELLY, KGW Staff At least one Portland-area towing company is now charging what it calls a "temper fee" when car owners get enraged. Tow truck driver Patrick Robinson has the power to charge a temper fee when vehicle owners get out of hand a…
Last reply by silverhawk, -
- 0 replies
- 708 views
If you were to be asked to define the word “bill,” what would your definition be? A duck’s bill, the visor of a cap, an itemized account of services or work done on an invoice as a bill of charges, or what you owe on your electricity bill, or charges for food or drink after asking the waiter to bring your bill, or maybe a bill of a law presented to a legislature. The towing and recovery industry should mostly be concerned about bills for services or work done, and legislation regarding towing-related issues. Both types of bills are being looked at from four national associations. These associations are focusing on pushing for change in …
Last reply by TowTimes, -
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Topic Originally Create by AllCountyTowing in April of 2013: What do you all think a driver supervisor's responsibilities, duties, and expectations should be? KOENIGS said: Detail trucks, finish paperwork, cover up Oopsies, check fluids, do driver reports, arrange stuff in boxes. OH, you said what Should they be.. not what they really are. In Memory of NationalAutow who said: Supervisor should be a leader by example. He should be your "go to" guy in a pinch. He should be a trusted employee and trusted by management and other drivers. He needs to see a situation and lead others thru it, not sit back to wait and see what happ…
Last reply by Tow411, -
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- 232 views
Looking for more versatility in managing your impound inventory? Check out Beacon’s new inventory labels! We have added requested by account name, impounded/finished date, and is police hold to the label. Please encourage your dispatchers to check out this feature and view our support page for a tutorial and more information. Visit https://beaconsoftco.com for more information.
Last reply by BeaconSoftware, -
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- 484 views
From Geri Roskopf's Blog: To play the “telephone game,” players sit in a circle or stand in a line. The players are close enough that whispering is possible, but not too close that players can hear each other whisper. The first person whispers a phrase into the ear of the person to their right if in a circle, or to the person behind them if in a line. The game continues as players whisper the phrase until it reaches the last player. That player says the phrase out loud so everyone can hear how much it has changed from the first whisper. If you’ve ever played the game, the phrase usually comes out so different, everyone ends up laughing. I think a m…
Last reply by TowTimes, -
- 1 reply
- 684 views
Last reply by yoBdaBenO, -
so got a call and an email regarding a 1300 mile tow leaving bend oregon to nogalez arizona. wants to pay with a credit card over the phone. wanted to know if it would be a virtual terminal or a physical machine!!!! which really set off the scam radar. just seems to weird to be real. guy calls from an LA area number and texted from the same number. we had plenty of text to voice scams asking us to pickup cars from an airport and hold them....and then accept a cashiers check for payment.... this is a first for this one.
Last reply by ESC, -
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How to initiate change at work: Sean Haskins - Welcome to the Jungle writes, I'm sure I'm not the only one to have experienced this: you're new in town and you're enthusiastic, bursting with ideas, ready to own your place at the company. You are excited to bring a different perspective, better tools and more efficient methods to the table. But you're stopped short. "There's no budget", "This is how we work", "Do we really need these changes?" It is likely that your new colleagues are doubtful of your ideas. After all, change is always scary. This does not mean that we should stop proposing change at work. Especially if we believe it's for t…
Last reply by goodmichael, -
- 1 follower
- 1 reply
- 640 views
Topic Originally Created by njChuck on Tow411 in October of 2012: Got a question, about 3 times in the last year, "JOE CUSTOMER" has called and said go to " ABC TOWING" and pick up car, truck, whatever, sure no problem! So when I get to "ABC TOWING" I say I'm here to pick up car, truck, whatever, and DISPATCHER/ OFFICE person says to me, I need your License & Registration. Now in 20 + years I have never asked ANOTHER TOW DRIVER that has come to my yard to pick up a vehicle for this info, SO WHY now, especially in this DAY & AGE of identity theft should we be giving out this info, or do some municipalities actually require this info to be given. Al…
Last reply by silverhawk, -
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- 185 views
I receive the Milwaukee Biz Times, a publication with the latest business news for business leaders from southeast Wisconsin. The most recent issue highlighted the inaugural showcase of “Notable Executive Assistants.” The article spotlighted accomplished professionals in the region who “keep their organizations running smoothly, playing a crucial role in the success of their companies and its leaders.” I enjoyed reading the article, and learning why each executive assistant was nominated. Then I realized many of the qualities of these women could also describe the important job and role of a dispatcher in the towing and recovery industry. While there’s the tongue-in-che…
Last reply by TowTimes,
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