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Office and Impound
By
Discussions related to Office & Impound Lot. Fuel Costs, Transport issues and a towing industry source for Back Hauls.
125 topics in this forum
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- 2 followers
- 1 reply
- 101 views
I'm looking for a software that will help me keep up with my inventory. Our company has over 800 cars that need to be in some type of a system . I have looked into Hollander and its just to much because it has sales and more on it . We might sell a part here or there but we really just want something to keep on with our stock.
Last reply by InTowMan, -
- 0 replies
- 118 views
From a Tow411 Topic which started in 2007: OK, I'm out of the loop when it concerns "Getting Paid for your work". Does this refer to anti dumping laws, vehicles which are left in impound by owners and insurance companies or does it mean something else? "From the Kingdom of Towing & Recovery Vehicles, may you find prosperity in 2007." unknown member said: good luck with that one i have tried several different approaches to get paid for abandoned vehicles and so far all we get is a junk car that is worth nothing. i think there should be laws against abandoning vehicles at a tow lot but who is big enough to fight the government??…
Last reply by TowZone, -
- 5 followers
- 7 replies
- 428 views
Can someone tell me the right way to do the paperwork for a car that was taken in from an accident, no insurance, and the owner has not come after it. I am in PA. Thanks in advance Tracy
Last reply by ESC, -
- 3 followers
- 6 replies
- 568 views
I'm trying to understand how I wouldn't be able to write off the following on my company taxes. We tow for the police departments. We get called out by the police and most of the time the vehicle goes to the tow yard. If the person involved in the accident doesn't have towing or only liability insurance they end up abandoning the vehicle at our yard. If this happens, I have to file an ABV and pay fees, then the process takes 45 to 60-days for us to receive the title, so I can dispose of the vehicle. So I'm already at a loss from the start. Below is an example of the loss. 01/01/2021 Police department calls for an accident tow and the customer abandons the vehic…
Last reply by Stubborn66, -
- 6 followers
- 8 replies
- 621 views
California law requires anyone doing PPI towing to have a working pay phone in the release area or face legal action. I have been looking and looking and can't for the life of me find anything that isn't old, beat up or just plain stupid expensive. What's everybody else doing to meet this requirement of the law? I'm stuck. Also, we use VOIP internet based phones and can't plug a landline phone into them. I am certainly not getting a landline account at all three yards just for the stupid pay phone so what the heck....
Last reply by silverhawk, -
- 1 follower
- 1 reply
- 357 views
Topic Originally Created on Tow411 by A1AutoTowing in 2007: I havent been in this business for very long, and yes I would of like to charge a temper fee sometimes, but we are in a customer service bisiness. It come will the job. I thing this kind of stuff just causes trouble. From the KGW channel 8 news website: "Towing 'temper fee' enrages some car owners 09:25 AM PST on Friday, March 2, 2007 By WAYNE HAVRELLY, KGW Staff At least one Portland-area towing company is now charging what it calls a "temper fee" when car owners get enraged. Tow truck driver Patrick Robinson has the power to charge a temper fee when vehicle owners get out of hand a…
Last reply by silverhawk, -
- 0 replies
- 299 views
If you were to be asked to define the word “bill,” what would your definition be? A duck’s bill, the visor of a cap, an itemized account of services or work done on an invoice as a bill of charges, or what you owe on your electricity bill, or charges for food or drink after asking the waiter to bring your bill, or maybe a bill of a law presented to a legislature. The towing and recovery industry should mostly be concerned about bills for services or work done, and legislation regarding towing-related issues. Both types of bills are being looked at from four national associations. These associations are focusing on pushing for change in …
Last reply by TowTimes, -
- 0 replies
- 172 views
Topic Originally Create by AllCountyTowing in April of 2013: What do you all think a driver supervisor's responsibilities, duties, and expectations should be? KOENIGS said: Detail trucks, finish paperwork, cover up Oopsies, check fluids, do driver reports, arrange stuff in boxes. OH, you said what Should they be.. not what they really are. In Memory of NationalAutow who said: Supervisor should be a leader by example. He should be your "go to" guy in a pinch. He should be a trusted employee and trusted by management and other drivers. He needs to see a situation and lead others thru it, not sit back to wait and see what happ…
Last reply by Tow411, -
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Looking for more versatility in managing your impound inventory? Check out Beacon’s new inventory labels! We have added requested by account name, impounded/finished date, and is police hold to the label. Please encourage your dispatchers to check out this feature and view our support page for a tutorial and more information. Visit https://beaconsoftco.com for more information.
Last reply by BeaconSoftware, -
- 0 replies
- 228 views
From Geri Roskopf's Blog: To play the “telephone game,” players sit in a circle or stand in a line. The players are close enough that whispering is possible, but not too close that players can hear each other whisper. The first person whispers a phrase into the ear of the person to their right if in a circle, or to the person behind them if in a line. The game continues as players whisper the phrase until it reaches the last player. That player says the phrase out loud so everyone can hear how much it has changed from the first whisper. If you’ve ever played the game, the phrase usually comes out so different, everyone ends up laughing. I think a m…
Last reply by TowTimes, -
- 1 reply
- 431 views
Last reply by yoBdaBenO, -
- 1 follower
- 1 reply
- 247 views
How to initiate change at work: Sean Haskins - Welcome to the Jungle writes, I'm sure I'm not the only one to have experienced this: you're new in town and you're enthusiastic, bursting with ideas, ready to own your place at the company. You are excited to bring a different perspective, better tools and more efficient methods to the table. But you're stopped short. "There's no budget", "This is how we work", "Do we really need these changes?" It is likely that your new colleagues are doubtful of your ideas. After all, change is always scary. This does not mean that we should stop proposing change at work. Especially if we believe it's for t…
Last reply by goodmichael, -
- 1 follower
- 1 reply
- 375 views
Topic Originally Created by njChuck on Tow411 in October of 2012: Got a question, about 3 times in the last year, "JOE CUSTOMER" has called and said go to " ABC TOWING" and pick up car, truck, whatever, sure no problem! So when I get to "ABC TOWING" I say I'm here to pick up car, truck, whatever, and DISPATCHER/ OFFICE person says to me, I need your License & Registration. Now in 20 + years I have never asked ANOTHER TOW DRIVER that has come to my yard to pick up a vehicle for this info, SO WHY now, especially in this DAY & AGE of identity theft should we be giving out this info, or do some municipalities actually require this info to be given. Al…
Last reply by silverhawk, -
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I receive the Milwaukee Biz Times, a publication with the latest business news for business leaders from southeast Wisconsin. The most recent issue highlighted the inaugural showcase of “Notable Executive Assistants.” The article spotlighted accomplished professionals in the region who “keep their organizations running smoothly, playing a crucial role in the success of their companies and its leaders.” I enjoyed reading the article, and learning why each executive assistant was nominated. Then I realized many of the qualities of these women could also describe the important job and role of a dispatcher in the towing and recovery industry. While there’s the tongue-in-che…
Last reply by TowTimes, -
B &W Towing LLC is hiring a Owner View the full Job Post at TowCareers.com
Last reply by TowBot, -
- 1 follower
- 2 replies
- 379 views
We got a call from Saferide Motor Club to Tow an RV. Anyone every heard of them? Guess we should have asked more questions. However, I told our dispatcher we we're even going to bother with any of the motor clubs that are not on on list. So, just tell them we're not avaialble. If their desperate then they'll call back. If not it was likely one headache someone else can deal with. I'm betting they don't find anyone close and the customer calls us direct. We'll see... Here's the website I found for them https://saferide.vehicleadminservices.com/
Last reply by yoBdaBenO, -
- 2 followers
- 6 replies
- 837 views
Many of you have waited more than a year for this RBU News... Our Next Recovery Billing Unlimited In Person Class will be June 26, 2021. Register here: https://recoverybillingunlimited.com/register/
Last reply by Big Wheel Recovery, -
One Liners
by Tow411- 1 follower
- 1 reply
- 506 views
An Unknown Member Started this topic in February of 2007: I want to hear your best lines, stories or ? you get from vehicle owners when they call or come to get there vehicle. examples: I don't know how you sleep at night? You guys are only in this business to make money. You run some great little scam here. You steal cars, do you also kill people? If I didn't show up, in how many days do you strip my car? Where's all the cash that I left in the car? OK, now it's your turn - let's hear some of the good ones that you've been told by vehicle owners. AllCountyTowing said: I don't know how you sleep at night? - i dont.. i work n…
Last reply by silverhawk, -
- 0 replies
- 331 views
Last reply by TowForce, -
- 1 follower
- 0 replies
- 274 views
If your state has an anti-dumping law please let me know and if you know the statute too. Please and Thank you! Angela
Last reply by Littletow, -
- 1 follower
- 2 replies
- 370 views
This Topic was Originally Created in February of 2005 by: Jim at Preferred Towing & Recovery, Inc. Noblesville, IN We have a ghost in our shop. I have never met him before, but I know his name. All of my employees know his name too. I wouldn’t have known his name, but each one of my employees has told me his name at one time or another. Our ghost’s name is Notme. How do I know that his name is Notme? Well I will tell you. Notme is a very mischievous ghost. He makes messes and looses stuff all the time. Just like last week, the shovel off truck 8 was missing. I asked Jon the driver of truck 8 who lost the shovel. “Notme” he said. I can remember abou…
Last reply by Moose,
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