TowTimes

Cox Automotive has announced the acquisition of FleetNet America®. “The market leadership that comes with this joining of our two companies is unmatched in the fleet space,” said Steve Rowley, president of Cox Automotive. “Empowered by our combined decades-long legacy, best-in-class customers and service provider networks, and industry expertise, we’re disrupting the status quo and leading the fleet future – but not in the breakdown business – in the problem-solving business.” A subsidiary of ArcBest®, FleetNet’s EMS offering utilizes a network of more than 60,000 independent service providers throughout the United States, Canada and Puerto Rico. Services include brokering emergency mobile assistance, mobile truck repair, towing and recovery, preventative maintenance, and tire repair. Aligned to a unified North Star – eliminating breakdowns for its customers – Cox Automotive’s purchase of FleetNet builds on the vision of Cox Automotive Mobility Fleet Operations to deliver turnkey solutions backed by fleet experts and an expansive service provider network, allowing customers to easily find and connect with specialized service providers when and where they need them. This proprietary technology, which includes FleetNet’s mobile app for smartphones, delivers a straightforward, automated workflow to keep vehicles healthy and on the road, and fleet providers focused on their business. For more information about Cox Automotive Mobility Fleet Operations, visit www.coxautoinc.com/mobility/fleet-operations/. View the full article and more on TowTimes.com

On March 8, Isuzu Commercial Truck of America, Inc. announced its first all-electric production model, the N-Series EV. The 2025-model-year Class 5 truck featuring a 19,500-lb. gross vehicle weight rating, a battery electric platform developed by Isuzu Motors Limited, and a new cab design, will be available in the first half of 2024. Among the notable features of the 2025 NRR EV: Wheelbases ranging from 132.5 to 176 inches to accommodate a variety of body lengths Standard Cab Design Four choices of battery capacity, the largest of which has a range up to 235 miles* DC Fast Charging and AC (Level 2) charging capability An optional Advanced Driver Assistance System package designed to improve driver, passenger and pedestrian safety and to help reduce the number and severity of collisions A new cab, inside and out, engineered from the ground up to increase driver safety and comfort The truck is scheduled to be assembled in the United States for sale in the U.S. and Canadian markets. * All figures are calculated estimates and based on a fully charged battery. For comparison purposes only. Battery capacity decreases with time and use. Actual range will vary based on a number of factors, including number of battery packs, vehicle options, driving conditions and habits, vehicle and battery’s condition and outside temperature. Every N-Series EV will be powered by a number of 20-kilowatt-hour, lithium-ion battery packs. Compared to conventional lead-acid batteries, lithium-ion batteries store more energy in less space; are lighter; last much longer; and don’t require traditional maintenance. Customers will be able to choose from three-, five-, seven-, and nine-battery-pack models. All else being equal, the more battery packs, the longer the driving range. By offering four configurations, Isuzu will allow buyers to choose the combination that’s best for their business. N-Series EV models will be equipped with charging ports that accommodate the most popular charging connectors in the U.S. and Canada: To accommodate their multiple battery packs and to provide reasonable charging times, N-Series EV trucks, with battery capacities of 60, 100, 140, and 180 kWh, will have an AC Level 2 charging time range from 5.5 to 10 hours and a DC Fast Charging time range from 1 to 2.5 hours. The company notes that all figures are calculated estimates, based on a fully charged battery, and for comparison purposes only. “Battery capacity decreases with time and use,” said Shaun C. Skinner, president, Isuzu Commercial Truck of America and Isuzu Commercial Truck of Canada. “A truck’s actual range will vary based on a number of factors, including number of battery packs, vehicle options, driving conditions and habits, vehicle and battery’s condition and outside temperature.” Source: Isuzu press release View the full article and more on TowTimes.com

AAA press release: Concerns about self-driving cars are significantly higher than last year, according to an annual automated vehicle survey just released by AAA. The survey reveals 68% of drivers are afraid of riding in a self-driving vehicle. That’s up from 55% in 2022, and the largest annual increase since 2020. “We did not expect such a dramatic shift in consumer concerns from previous years,” said Mark Jenkins, Public Relations Manager for AAA – The Auto Club Group. “Though it isn’t entirely surprising, given the number of high-profile crashes that have recently occurred from over-reliance on current vehicle technologies.” Dispelling Confusion Around Automated Vehicles Even with advancements made in recent years, these findings suggest the need to dispel confusion around automated vehicles. AAA’s survey found that nearly one in ten drivers believe they can buy a vehicle that drives itself while they sleep. That is not true. While this perception could stem from social media videos of drivers apparently misusing driver assistance technology, our survey shows that the names manufacturers have given their vehicle systems are confusing consumers. AAA found that 22% of Americans expect driver support systems, with names like Autopilot, ProPILOT, or Pilot Assist, to have the ability to drive the car by itself without any supervision, indicating a gap in consumer understanding. “Most new vehicles are equipped with some level of advanced driver assistance technology, which can enhance the safety of motorists if used properly,” Jenkins continued. “However, it’s important to clarify that there are currently no vehicles available for purchase that allow someone to fully disengage from the task of driving.” What are Advanced Driver Assistance Systems (ADAS)? Consumers are not entirely opposed to advanced vehicle technology. In fact, six in ten U.S. drivers would “definitely” or “probably” want these systems in their next car purchase. Examples of ADAS include blind spot warning, adaptive cruise control and automatic emergency braking. Check out AAA’s, Clearing the Confusion, which provides naming and descriptions of ADAS in a consistent, easy-to-understand manner. Active driving assistance (ADA) combines the tasks of braking, accelerating, and steering through a combined use of adaptive cruise control and lane keeping assistance. ADA is classified as Level 2 automation – the highest level of vehicle automation available for purchase by the public. This technology is not meant to replace the driver. Recent AAA research has found inconsistencies with ADA performance, reinforcing the need for a driver to remain fully engaged. What is a fully self-driving vehicle? A vehicle capable of operating without human involvement. A human driver is not required to control the vehicle at any time, nor required to be present in the vehicle while moving. These vehicles are not available for purchase by consumers and are classified as Level 5 automation as defined by the Society of Automotive Engineers. “AAA seeks to partner with automakers to create greater consistency across the industry,” said Greg Brannon, director of automotive research for AAA. “Together, we can help consumers understand the type of technology their vehicle has along with how, when and where to use these systems, which will ultimately build trust in the vehicles of the future.” *AAA has conducted its annual Autonomous Vehicle (AV) Survey since 2016; data not comparable to years prior to 2021 due to change in methodology. Methodology The survey was conducted January 13-17, 2023, using a probability-based panel designed to be representative of the U.S. household population overall. The panel provides sample coverage of approximately 97% of the U.S. household population. Most surveys were completed online; consumers without Internet access were surveyed over the phone. A total of 1,140 interviews were completed among U.S. adults, 18 years of age or older, of which 949 qualified for the study. The margin of error for the study overall is 4.3% at the 95% confidence level. Smaller subgroups have larger error margins. View the full article and more on TowTimes.com

Topics covered in the Tow Times March issue include factors that affect truck and equipment availability, financing options for tow company owners, finding the right fleet size to maximize profitability, and the role resistance plays in towing and recovery. In the Recovery Review department, two Alabama tow companies partner to upright an overturned 100,000-lb. mobile crane. Find this and more in the Tow Times March issue. View the full article and more on TowTimes.com

In our industry, when someone says “it’s a total loss,” we assume they’re referring to a vehicle. Last week I learned of the passing of a tower and I thought, what a total loss for our industry. Bill Tomlinson is from the small town of Ashland, Wis., located at the farthest northern tip of the state near Lake Superior. He was the owner of Tomlinson, Inc. for 60 years, and to say towing was his life would be spot-on. His passion for the betterment of the towing industry was evident in his many accomplishments. Bill was a charter member of the Wisconsin Towing Association (WTA) and the Towing & Recovery Association of America (TRAA). Education and training were of the upmost importance to Bill. He was on the WTA board and involved in many demonstrations and programs with the association, but he was also on the Education and Training Board, Special Education Committee and the Legislative Committee. He was also chairman of the Truck and Equipment Specification Committee for TRAA, and chairman of the Council of State Towing Associations. He was inducted into the International Towing & Recovery Hall of Fame, and was a charter member of Friends of Towing. Bill was admired across the country for his legacy of dedication, and setting an example for others in the industry to help guide them in their future. His company did not have a general manager, dispatchers or 20 employees, or 50 trucks. He and his wife Barb were passionate about their business and helping others, and together were involved to make a difference. While Bill had a great influence on many aspects of this industry — education, training and involvement — I believe his character and reputation for the life he led will be remembered as well, along with his big smile and his “stories” of course. Rest in peace Bill, and while you will be greatly missed, you will not be forgotten. View the full article and more on TowTimes.com

TowMate has introduced the newest addition to their line of wireless tow lights — the TM22XR. With a battery life of over 50 hours on a single charge and a battery level indicator, the TM22XR is designed to keep you working without interruption. The new and improved 100-lb.-pull rubber-coated magnets provide a superior hold, and the lightweight design of the TM22XR makes it easy to handle and maneuver while working without sacrificing durability or quality. TowMate manufactures all of their products in the USA, and the TM22XR is no exception. It also has a lifetime warranty on electronics and LEDs. “TowMate is dedicated to providing the towing industry with the best and most innovative products on the market,” said the company’s VP. “The TM22XR is a testament to our commitment to providing reliable and long-lasting products that our customers can depend on.” For more information on the TM22XR and other TowMate products, or to find a TowMate dealer near you call 800-680-4455, email info@towmate.com or visit www.towmate.com/dealers View the full article and more on TowTimes.com

Guardian Fleet Services (Guardian/GFS), has announced that the company has experienced strong growth in the first quarter of 2023 and has begun to expand beyond the State of Florida. The company acquired Emerald Transportation of Pompano Beach, FL, and Sapp’s Wrecker Service of Savannah, GA. In addition, Guardian Fleet Services announced that Chartwell Investments Entrepreneur & Founder Capital (CHIEF Capital) has completed a major growth investment in the company to fund future expansion with financing arranged by Backcast Partners, including Morgan Stanley Private Credit and Source Capital. Emerald Transportation was started 50 years ago by the Jennings family and is currently run by Jim Jennings. The Emerald Transportation team pride themselves on their commitment to service for many law enforcement agencies in south Florida and commercial customers. With a fleet of 40 pieces of equipment and two locations in Pompano Beach and Boca Raton, Emerald provides all lines of towing and recovery service. Emerald is known for its longevity and cutting-edge approach to safety. Jim will remain as president of Guardian Fleet’s operations in Pompano and Boca Raton. Sapp’s Wrecker Service has been a family-owned towing provider to the Savannah region since 1953. With a well-known reputation for site clean-ups and traffic management, Sapp’s has established itself as the premier choice for multiple law enforcement agencies and an expert in towing and recovery. Sapp’s is Guardian’s first location outside the state of Florida. With the addition of Emerald Transportation and Sapp’s Wrecker Service, Guardian now has 23 locations and over 400 pieces of equipment in its fleet, offering service throughout Florida and now Georgia. “The acquisition of Emerald Transportation and Sapp’s Wrecker Service is part of an exciting and rapid growth plan for Guardian Fleet Services,” said COO, Tom Tedford. “We couldn’t be more excited to have both these teams join the GFS family. The financial backing we have been able to secure with CHIEF Capital and their partners solidifies our plans for continued growth beyond the state of Florida.” The investment will allow Guardian to accelerate its growth trajectory by expanding its capabilities and geographic footprint throughout the southeast and beyond. Geoff Russell, co-Founder and CEO of Guardian, said “We found great alignment with CHIEF Capital from a growth, leadership and culture perspective and are thrilled to partner with their team.” Scotty Crockett, co-founder and president of Guardian, added, “This investment will allow Guardian to continue its aggressive growth and consolidation strategy within Florida and more broadly in the southeast. We are excited to partner with the CHIEF Capital team and their financing partners.” “Guardian has built an impressive team and a market-leading position with a strong culture of uncompromised professional customer service and exceeding customer requirements and expectations,” said Michael Shein, managing partner of CHIEF Capital. “We are incredibly excited to partner with Geoff Russell, Scotty Crockett and the Guardian team to support its continued rapid growth. The Guardian investment exemplifies our strategy of partnering with entrepreneurs and founder-owned companies to help accelerate their growth plans and we are so pleased to join the Guardian team.” Joining the Guardian Board will be CHIEF Capital Executive Council Member Gary Kessler, who has deep transportation and logistics experience, previously serving in multiple C-Suite and board roles in the space, as well as Michael Shein, managing partner of CHIEF Capital, and Deepak Sethi, principal of CHIEF Capital. For more information about GFS contact Hannah O’Shea at hoshea@guardianofthehighways.com or visit guardianfleetservice.com. View the full article and more on TowTimes.com

William Robert “Bill” Tomlinson, 82, of Ashland, Wis., passed away Saturday, February 18, 2023, at Memorial Medical Center, in Ashland. He was born July 18, 1940, in Ashland, the son of Robert and Ruby (Burnside) Tomlinson. In 1958, he graduated from Ashland High School and on January 5, 1963, he married Barbara Lumberg, in Ashland. He was the owner and operator of Tomlinson Inc, for 60 years. His hobby and his life were the towing business and as Bill would always say, “I tow”. He was a member of Saron Lutheran Church, in Ashland and was an active member in so many different areas of the towing industry. He was a Charter Member, Board Member, and Board Chairman, of the Wisconsin Towing Association and the Chairman of the Towing Convention and Towing Education Committee. In the 80’s and 90’s, Bill headed up the Saturday demonstration of uplifting semi-trucks, as a recovery training. He enhanced this training by organizing a tractor-trailer demonstration; which involved 12 young children that pulled cables with their hands and body strength to upright it. He was an early moderator of the Saturday morning “Talking Towing”. Bill was awarded the George Lansar Award as “The Special Person”, for the Wisconsin Towing and Recovery Associations.Bill was an active member in the Towing and Recovery Association of America: where he also held many titles. He was a Charter Member, was on the Education and Training board, Special Education Committee, Legislative committee, the Chairman of the Truck and Equipment Specification Committee; along with being the Chairman of the Council of States Towing Association.Bill was inducted in the International Towing and Recovery Hall Of Fame where he was a Charter Member of Friends of Towing. He was a part of the Hazmat Special Training Group. In the 90’s Bill received the American Towman Award for being one of the oldest Towing companies in the United States. At the time, he ranked 24th out of 500. When Bill was asked what his outside interests were he replied by saying, “Towing!” One will never forget that Bill pioneered the “By-Jesus” hook-up method. He is survived by his loving family; wife, Barbara; children, Carrie (Donald) Dahl, Mary (Chris) Barnes, Bob (Sandy) Tomlinson Sr., and Dana (Nick) Ecker; grandchildren, Tony (Georgia) Martin, Chad (Kendra) Martin, Brock Martin, Michael Dahl, Jessica Nettleton, Chuck Nettleton, Jessica Anderson, Bob (Krystal) Tomlinson Jr.; great-grandchildren, Trenton Bond, Cameron Bond, Makenah Stricker, Brysen Stricker, Madyson Anderson, Makaiya Stricker, Adalyn Martin, and Chloe Tomlinson; a sister, Jan Tomlinson; sister-in-laws, Lois (Dick) Johnson, Jan (Dale) Kupczyk, and Carol Lumberg; brother-in-law, Jim Lumberg; and many nieces and nephews. He was preceded in death by his parents; father-in-law and mother-in-law, Roy and Dorothea Lumberg; brothers-in-law, Gary Lumberg, Arnold “Gusty” Lumberg, and William “Bill” Erickson. A funeral service will be held 11:00 a.m., Saturday, March 4, 2023, at Saron Lutheran Church in Ashland, with Pastor Paul Simmons officiating. Visitation will be held from 5:00 to 8:00 p.m., on Friday, March 3, 2023, at Frost Home for Funerals and continue one hour prior to the service on Saturday, March 4, 2023, at Saron Lutheran Church in Ashland. A procession to Bill’s place of rest will be held on Friday, May 26, 2023. A Tomlinson tow truck procession will begin at Frost Home for Funerals and will proceed East on 6thStreet, down Stuntz Ave., then going west on 2nd Street, and then finally South on Sanborn Ave, to his place of rest at Mt. Hope Cemetery, in Ashland. Graveside services will be held at approximately 2:00 p.m. at the cemetery. Friends are encouraged to join the procession behind the last tow truck, up to the cemetery. Following the graveside service everyone is invited to a gathering to celebrate Bill’s life at the Ashland Civic Center. In lieu of flowers, memorials may be sent to the family; where the funds will be donated to the Survivor Fund at the International Towing Museum, which will be used to help those who are killed in line of service in the towing industry. Arrangements are by the Frost Home for Funerals, in Ashland. Source: Frost Home for Funerals https://www.bratleyfamilyfuneralhomes.com/obituary/william-bill-tomlinson View the full article and more on TowTimes.com

From Geri Roskopf's Blog: I recently read an article titled, “The Supreme Title,” referring to the use of the title of tow operator or towman. It stated: “A tower is not a grunt. He’s a skilled worker that risks life and limb every day at work. The exalted title, however, is “Towman”. Yes, even if the operator is a woman (though tow-woman is fine to use.)” I respect the author’s definition or title for the hardworking men and women who risk their lives helping motorists on the roadway every day. He adds: “Towmen deserve their employer’s highest respect and that of the nation.” So true. This got me thinking about what title women who operate tow trucks, or who work in this industry, would like to be called. I refer to my female friends in the industry as my tow lady friends. I do not go out in the trucks, but prefer to stay in the office to hold down the fort. I do admire the female tow operators who operate tow trucks. I know it’s not easy, especially when women tow operators are a long way from getting the respect they deserve. I polled a few tow ladies I know and here is some feedback: I personally don’t like defining myself as just a girl in the industry. I can do the same work as any of the guys! I would say tow operator, manager, boss, etc. Tow operator, boss, (my favorite: Ringmaster of the Chaos, LOL.) I use dispatcher and operations manager when I sign my emails. People don’t understand us tow girls. Boss, owner, tow operator, mom. Queen B______ (Bee?.) You can fill in the blank. In my opinion, everyone working in this industry deserves the highest and utmost respect for the hard work they do, no matter what title they are given or choose to use. View the full article and more on TowTimes.com

Source: Kenworth press release Throughout the last century, more than 1.3 million trucks have hauled goods across the United States and Canada roadways with the Kenworth badge on the grill. In 2023, Kenworth begins a year-long celebration, commemorating its 100th anniversary and contributions to the transportation industry. The history of Kenworth began in 1923 when Harry W. Kent and Edgar K. Worthington incorporated the Gersix Motor Company as Kenworth. The company name was formed from a combination of letters from the founders’ last names while the world-renown Kenworth “bug” logo originated from the K in Kent and W in Worthington. That first year, the small Seattle truck manufacturer produced 78 six-cylinder, gasoline-powered trucks. Since then, Kenworth has produced more than a million Class 5 to Class 8 models, and super heavy duty trucks, like the C500 6×6 with its gross combination weight rating of 1 million pounds. Kenworth is also now producing medium and heavy duty battery electric vehicles. “Kenworth’s storied history over the past 100 years provides much to be proud about. From being the first U.S. truck manufacturer to offer a diesel engine as standard equipment in 1933 to selling Kenworth trucks with an electric powertrain today, it’s been quite a journey,” said Kevin Baney, Kenworth general manager and PACCAR vice president. “We’re also especially proud of our leadership in truck aerodynamics with the Kenworth T600 introduction in 1985. That model began the revolution in fuel-efficient trucks and its evolution has tremendously advanced in the new flagship T680 that sets industry standard today in truck aerodynamics.” Kenworth’s success and staying power in a competitive business can be traced back to a philosophy established early in the firm’s history. The goal was to build the right Kenworth truck for each customer’s application to get the job done and build that truck to last. That philosophy, which continues to be true to this day, resulted in Kenworth establishing a solid reputation for its quality, innovative and durable trucks driven by state-of-the-art technology. “Kenworth has remained true to its core values since its founding,” said Baney. “We’ve achieved many amazing accomplishments in our first 100 years. But there’s more work to be done at Kenworth as we drive the next 100 years and continue our mission of producing The World’s Best trucks.” Throughout 2023, Kenworth, a PACCAR company, will celebrate its 100th anniversary. To learn more about the 100th anniversary celebration visit www.Kenworth100.com. Kenworth is “Driving the Next 100 Years.” Visit Kenworth’s home page at www.kenworth.com. View the full article and more on TowTimes.com

From Geri Roskopf's Blog: Some day I’m going to write a book about the stories I’ve heard from customers whose vehicles we towed in to our yard. I try to believe the best of everyone, but sometimes I wonder what tale I’m going to be told. When someone walks into the lobby, I usually can tell what kind of reaction I’m going to get from them just by the look on their face. It’s a way for me to brace myself for anger, frustration, disbelief, denial, etc. Or if I see a friendly face, or someone who is injured. Like all of you in this industry, my business has rules and regulations I have to follow to protect my business, myself and the vehicle owner. While most customers, after receiving an explanation of what we need and why it’s needed to move forward, are understanding, there are some people who just don’t get it, and their story is usually told a bit louder and more aggressively. While I’m going to include those kinds of stories in my book, I would really like to write about the elderly gentleman who came in for his personal property — especially his dentures. He said he was jolted so hard they fell out of his mouth. Another story is the time we found a dog huddled under a blanket on the passenger-side floor of a towed vehicle. I like dogs, but I was thankful there was a woman in the waiting room who offered to hold him until the owner’s son could come and get him. The owner of the vehicle died in the incident, and the tears of joy I saw running down his son’s face when he picked up his dog were joyful, but heart wrenching at the same time. I know all of you have stories to tell, many of which I know I could relate to. It’s the nature of our business. But, every once in a while, you hear a story that would make a good chapter in a book about the life a tower. Do you have one you would like to share? View the full article and more on TowTimes.com

Topics in the Tow Times February issue include maintaining good relationships with lenders, methods to secure the steering wheels of towed vehicles, recruiting methods used by tow company representatives, how training can save money, and the recovery of a 90,000-lb. drill rig. Find this and more in the Tow Times February issue. View the full article and more on TowTimes.com

Kentucky Drill Rig Recovery from the February 2023 issue of Tow Times Magazine In late July 2022, heavy rains caused deadly flash and river flooding in parts of eastern Kentucky and southwest Virginia. In the aftermath, recovery efforts included rebuilding roadways washed out from the storms. In the community of Busy, Kentucky, a tracked 90,000- lb. Caterpillar EK90 drill rig from Hinkle Environmental Services LLC of Richmond, Ky., was being used to set roadway pylons when the highway underneath it collapsed. The weight of the excavator’s 60- foot mast caused it to tumble into a fast-moving, floodswollen creek. Fortunately, the operator managed to leap from the machine as it rolled. The company called Roberts Heavy Duty Towing Inc. of Lexington for the recovery. A crew consisting of owner and incident manager Lee Roberts and operators Jarrod Mitchell and Matt Baker responded to the scene with a 2019 Peterbilt and a 2022 Peterbilt 389 triaxle — both with Century 1150 rotators. After a two-hour drive, the crew arrived at 11:30 a.m., but had to wait until weightbearing mats were placed on the roadway to support the rotators. At 6 p.m., the recovery began. The first step was to secure the machine and disconnect the mast, which was wedged in the creek’s embankment. Once the mast was free, it was winched to the roadway and loaded onto one of the environmental company’s trailers. Next, the operators rigged to the machine and lifted it off the pilings underneath. It was placed on the roadway, then winched approximately a quarter-mile to an area where it could be loaded onto a trailer and prepped for transport by compressing the cylinders and lining up the turntable. The following day, the rotators lifted and unloaded the rig at a Caterpillar dealership. While the recovery was a success, the $1.5 million machine was later declared a total loss. View the full article and more on TowTimes.com

The 2022 Tow Summit, rescheduled courtesy of Hurricane Ian, has been moved to San Diego, California, March 22 – 24, 2023. Over a dozen sessions are scheduled. Session include: Overview of Federal Wage and Hour Regulations An audit by the U.S. Department of Labor can be devastating. Towing companies are increasingly becoming targets of investigation. Towing industry attorney Michael McGovern, of The McGovern Law Firm, will review the DOL rules regarding minimum wage, on-call employees, commission pay, drivers as independent contractors, and important exceptions, and share tips on how to respond to an audit. Speaker: Michael McGovern, The McGovern Law Firm 40 Under 40 40-year-olds and younger are invited to network with fellow towing company owners and next generation owners and share your generational views on the towing industry and where it’s headed. Speaker: Lauren Colon, Tow Times For more summit sessions and information visit https://towsummit.com View the full article and more on TowTimes.com

The Towing and Recovery Association of America’s online membership directory is now live on its website, traaonline.com. The new feature is designed to help the motoring public locate member companies in their area, and for members to locate their peers. Functionality includes the ability to search by location, service type and/or directory category. The directory is available to the public via a link on on the TRAA homepage. No login is needed to search. If a towing company would like to be listed, it must be a TRAA member with a valid website login. The listing is a member benefit. Please visit and check that your directory information is up to date. If you need to make a change, log in to your online TRAA account. To visit TRAA’s online directory click here. View the full article and more on TowTimes.com

From Geri Roskopf's Blog: My granddaughter likes to play hide-and-seek, and as I was trying to find a place to hide, I noticed that under the kitchen counter, marker drawings were scribbled all the way around the island counter top. My first thought was, “Oh no little one, what have you done?” Because the scribbling was under the counter, you couldn’t really see what she had done, but I knew dad would not be happy. I’m sure that in her mind, she was being creative. The beginning of a new year allows us to reflect on the past year in many ways. Don’t we all make promises or resolutions to do something better? I was reminded of this by the lyrics to the song “So This is Christmas” by John Lennon: So, this is Christmas and what have you done? Another year over and a new one just begun. As I thought about what I did in 2022, I didn’t have an “oh no” reaction like when I discovered what my granddaughter had done, but I had to take a really good look to recall what exactly I did get done. Were the goals and objectives for my company met? What about family, friends, employees, customers, strangers and even myself? Did I meet all of my, and their, expectations? In a time of need of others, did I take the time to help? Sometimes looking back helps us focus on looking forward. This is a good thing. It’s good to reflect and be energized to bring more into our lives. More love, joy, hope and peace. Life in the crash lane, as they say, can be crazy. Hoping you don’t have an “oh no, what have I done” moment this year, but I do hope you look at what you accomplished and say with pride: look at what I’ve done! View the full article and more on TowTimes.com

The Tow Times January issue is loaded with pertinent info that includes the importance of collecting trucking invoices before a possible industry slow-down, considerations when towing electric vehicles, proactive measures to help mitigate the rising cost of insurance, a review of the national towing association’s legislative agenda, and maintenance insight to keep working trucks working. Plus, we feature how a Montana towing company uses snowcats for extreme mountain towing and recovery. Find all this and more in the Tow Times January issue. View the full article and more on TowTimes.com

Stepp’s Towing & Heavy Transport of Tampa Bay, Fla., has appointed Beau White as heavy-duty towing and recovery manager. White started his towing career in 1998 with a flatbed, moving up to a twin-line wrecker, a 16-ton medium-duty, a 25-ton, 35-ton, 50-ton straight stick, 40-ton 1140 rotator, and a 50/60 Jerr-Dan rotator. Throughout his career he has taken multiple training courses, professional and in-house. Some of his certifications include: TRAA Certified Master Tower WreckMaster 8/9R Jerr-Dan Rotator Course TIM (Traffic Incident Management) White’s industry involvement includes ownership of the Towing & Recovery Academy. A Stepp’s Towing Service press release states: “His passion in teaching and his drive makes our industry safer, one operator at a time, as he strives to make sure the required skills and safety measures needed to thrive in this industry are learned through proper training. White has assisted over 350 tow operators receive their certifications.” “I am giving the industry what others are lacking” said White, “and I am very excited about sharing this by joining the Stepp’s Team.” “We are excited to welcome Beau to the Stepp’s Team” said Todd Stepp, President and CEO of Stepp’s Towing Service. “With Beau on board, we look forward to his industry expertise and expanding our continued education and staff training so we can continue to provide our customers with the best towing and recovery services and customer experience.” Founded in 1960, Stepp’s Towing Service, Inc. is a family-owned and operated towing and recovery business that has served West Central Florida with towing and transport services including light, medium and heavy-duty wrecker and dispatch services, emergency roadside assistance and customer support with an experienced team of towing professionals. Headquartered in Tampa Bay, Fla., the company is equipped with a fleet of over 300 towing and vehicle transport units offering services in multiple locations including Orlando, Clearwater and Lakeland, Fla. Stepp’s has expanded its business incorporating industry relevant services such as heavy transportation, auto salvage, and is the official race recovery partner for NASCAR and INDYCAR. For more information about Stepp’s Towing visit www.steppstowing.com. View the full article and more on TowTimes.com

Register now to attend the Towing and Recovery Association of America’s 5th annual Legislative Action Workshop & Hill Day. The event will run from Tuesday, March 7 to Thursday, March 9, 2023. Each year the focus is on topics that align with TRAA’s legislative priorities. During the event, attendees work collaboratively during constituent meetings with members of Congress to secure co-signers and essential support for bills that will help towing operators be safer and operate more efficiency. Past legislative priorities have included: National Move Over Law Day Resolution (H.Res.1052) Amending federal weights and measures regulations (23 U.S.C. 127) Combating federal insurance increases Supporting the DRIVE Safe Act Plus, the group collectively meets with influential regulators, members of Congress, and professional staff on committees of jurisdiction such as the House and Senate Transportation & Infrastructure Committees. Located at the Kimpton George Hotel on Capitol Hill, the event presents an opportunity to meet with members of Congress and make real, substantial change for the whole community. No prior experience required. Registration closes January 31, 2023. Visit https://traaonline.com/hillday to register, and view a tentative event schedule. View the full article and more on TowTimes.com

Keep Working Trucks On The Road from the January 2023 Issue of Tow Times Magazine Oil Changes, Oil Changes, Oil Changes Stovall Body Shop & Wrecker Service’s 1973 Ford F-350 with a Century 402 body and a Formula 1 wheel-lift is featured in this issue as the 2022 winner of Shine ’n Star Working Truck category. This truck has been driven by four generations of the Stovall family. It was purchased new in 1973 and has been registered and inspected with the Tennessee Highway Patrol since then — on call for 50 years. When it comes to keeping older trucks, or newer ones, on the road, the Stovall crew swears by oil changes, oil changes, oil changes — along with STP oil treatment. “Oil changes are cheap insurance,” Darryl Stovall says. The Fayetteville, Tenn., company performs oil changes on gas trucks every 2,500 miles. Diesels about 5,000 miles. In-house mechanics inspect the trucks as part of a maintenance schedule. Also important, Stovall says, is to document and keep files of when maintenance was performed and parts were ordered. By keeping records, maintenance patterns can be discerned — as is the topic of this issue’s Troubleshooting column (page 49). “We have a truck that needs brake servicing every 15,000 to 20,000 miles, no matter who drives it,” Stovall says, adding that when it comes time for an oil change around that many miles, the brakes are serviced as well. Fix It While It’s Small George and Edie Grogg of Ellsworth Service Center in Ellsworth, Kan., won the Working Truck category of the 2020 Shine ’n Star contest with their 1994 Peterbilt with a Jerr-Dan 50-ton unit. The truck, nicknamed “Lifeline,” was featured on an episode of the CMT channel series Trick My Truck. Today, Lifeline has logged over 1,200,000 miles. George Grogg says that every 5,000 miles their light- and medium-duty trucks are brought in for a major maintenance workover — including brake adjustments, hoses, belts, etc. — and every 10,000 miles for the heavy-duty trucks. Pre-trip, walk-around inspections are conducted daily before the trucks hit the road. Even with a maintenance schedule, Grogg is a firm believer in addressing any maintenance repair or replacement item as soon as it’s discovered. Fix it while it’s small, he says, before it turns into a big problem. This isn’t done just to keep the equipment working, he says, but to ensure that if one of his commercial vehicles is in a traffic accident, it won’t have potential liability issues with faulty components. Particular attention is paid to brake adjustment, but seemingly small maintenance items are important such as making sure tires are inflated properly, wheels and lug nuts are inspected, and windshields and mirrors are clean. Grogg is a stickler for having clean trucks — inside and out. If your truck is clean, he says, people feel more comfortable about you towing their vehicles “We Don’t Let Things Fester” Central Auto & Transport of Hartford, Conn., won the Working Truck category of the 2018 Shine ’n Star contest with their 1997 International Eagle mounted with an NRC QuickSwap. Both are still in use today, the International now having racked up 750,000 miles. “We have a stringent maintenance program,” says Joe Guarino, director of operations. It starts out making sure their mechanic inspects the fleet trucks every two weeks to check components such as drivelines, suspensions, brakes and clutch adjustment. Fluids are checked daily. The towing equipment is greased weekly. Center pins on wheel-lift crossbars receive focused attention and are greased daily, or every other day. An important part of their truck maintenance is making sure items needing repair or replacement are addressed quickly. “We don’t let things fester,” Guarino says. “If something is broken, it gets fixed immediately. Even if it’s something small, it can lead to downtime and us not making money.” Cab and Chassis Maintenance Points The best place to start to maintain a commercial truck chassis is the vehicle owner’s manual. Following the manufacturer’s recommendations for your specific truck takes the guesswork out of what maintenance to perform and when (intervals), and what type of oil, lubricants and other fluids to use. Basic maintenance points for inspection include: Engine oil and filters Fluid levels Hoses and belts Electrical system Brakes Tires/wheels Fuel system Cooling system Exhaust Drive shafts/CV joints Steering and suspension Lighting, interior/ exterior Windshield wipers Windshield and mirrors Horn View the full article and more on TowTimes.com

From Geri Roskopf's Blog: The holidays are the time of year when gifts or presents are given to family, friends and those special people in our lives. Sometimes you know the perfect gift to give someone, and sometimes you’re racking your brain with what to get, and how much do I spend? For this time of the year — and perhaps any time of the year — one of the best presents you can give, and doesn’t really cost anything, is your presence. I know that working in the towing profession does not always allow you to be there to celebrate holiday gift openings, church services or dinner, but I have found that any amount of time you can be present at gatherings mean a lot to many. It’s a special gift from you. Disappointment seems to be mixed in with other gifts of the season. I’ve been there many times, and often questioned: the most wonderful time of the year? Right. But, if we dwell on the negative, we’ll miss the moments when we do experience moments of love, joy, hope and peace. Make the most of the time (or presence) you spend with family, friends and loved ones this holiday season. You being there – no matter how long – will be a great gift. Just remember to not be a Grinch, and spread a little laughter and joy. Here are a few jokes you can use to do just that. Why does everyone love Frosty the Snowman? He’s cool! Why is a foot a good Christmas present? Because it’s a good stocking filler. What kind of music do elves like best? Wrap music. Have the happiest of holidays, and thanks for all you do to serve the motoring public and contribute to safe travels. View the full article and more on TowTimes.com

Vehicle safety systems provider Brigade Electronics has launched a new an enhanced version of its digital video recorder to the U.S. market. The MDR 644 offers the same recording functionality as its predecessors, but with a range of new and additional features and benefits. These include: • 4 channel analogue AHD and 4 channel IP camera inputs • AHD compatible with Brigade’s 360-degree camera system, the Backeye®360 • 4G and WiFi options for remote connectivity while the vehicle is traveling or automatic downloading at the depot without having to go to the vehicle • h.265 video compression, helping to reduce file sizes and create more than 30% additional storage space • New and improved MDR dashboard and mobile app • 0.5, 1 and 2TB models in SSD and hard disk drive formats For more information visit Brigade Electronics View the full article and more on TowTimes.com

Talbert non-ground bearing hydraulic detachable gooseneck trailers have undergone a series of design adjustments since their inception in 1962 Talbert Manufacturing recently celebrated the 75th anniversary of the release of its non-ground bearing removable gooseneck trailer. First introduced in 1947, the removable gooseneck technology revolutionized safety in the heavy haul trailer industry. Since its inception, Talbert has designed two different removable gooseneck trailers: the hydraulic detachable gooseneck trailers and the mechanical detachable gooseneck trailers. The non-ground bearing hydraulic detachable gooseneck trailers were first introduced in 1962. The design increases safety throughout the loading and unloading process by offering ample clearance and stability. In 1989, Talbert designed and patented the mechanical removable gooseneck trailer. The mechanical gooseneck trailers are more lightweight than their hydraulic counterparts and don’t require hydraulics to position them. “When it comes to our trailers, there’s so much to consider outside the type of neck or trailer weight capacity. That’s why each trailer is built to the needs of the operator,” said Troy Geisler, Talbert Manufacturing’s vice president of sales and marketing. View the full article and more on TowTimes.com

Source: AAA press release AAA will be working to keep impaired drivers off the road during the year-end holidays. The Auto Club Group is activating its Tow to Go program, which provides transportation for the would-be impaired driver and their vehicle. Tow to Go is active from 6 p.m. Friday, December 23rd until 6 a.m. Monday, January 2nd. AAA has offered Tow to Go during major holidays for nearly 25 years. During that time, AAA has removed more than 25,000 impaired drivers from the road. How does it work? When someone calls Two to Go, AAA dispatches a tow truck to transport the would-be impaired driver and their vehicle to a safe location within a 10-mile radius. The service is free for anyone, yet AAA asks that it be treated as a last resort. Nationwide, AAA expects this to be the third-busiest year for holiday travel (state-specific newsroom link) on the roads in history. Crash data from NHTSA proves that combining cocktails with crowded roads can be deadly. From Christmas to New Year’s in 2020, there were 209 drunk-driving related fatalities nationwide. (NHTSA). “’Tis the season for gathering with friends and family and AAA is proud to offer this service to help everyone make it home for the holidays safely,” said Megan Cooper, spokeswoman, AAA – The Auto Club Group. Tow to Go service areas: FL, GA, IA, MI, ND, NE, TN, WI, CO (Denver), NC (Charlotte), IN (Fort Wayne/South Bend) Phone Number: (855) 2-TOW-2-GO or (855) 286-9246 Tow to Go Guidelines: Provided from 6pm Friday, December 23rd – 6am Monday, January 2nd Free and available to AAA members and non-members. Confidential local ride for one person and their vehicle to a safe location within a 10-mile radius. Appointments cannot be scheduled in advance to use Tow to Go. It is designed as a safety net for those that did not plan ahead. In some situations, AAA may need to make other arrangements to get an impaired individual a safe ride home. Tow to Go may not be available in rural areas or during severe weather conditions. View the full article and more on TowTimes.com

The Tow Times December issue features a review of the Tennessee Tow Show and Museum Weekend, a look at how car carriers are manufactured for specific applications in different countries, understanding tow truck weight transfer, winter weather towing opportunities, parts smarts, and a burn-out recovery on England’s M60 Motorway. Find all this and more in the Tow Times December issue. View the full article and more on TowTimes.com