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Moose

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Posts posted by Moose

  1. Welcome, looking forward to reviewing your product. I know it is a few months off, will you be in Baltimore for the tow show in November? That's when we will look at the different offerings and make some decisions for 2024. Again Welcome to the best place information source in the towing industry.

  2. Sounds like a broken system. I do get their issue with an increase in stolen vehicles. We are getting one and two KIA's a day. Insurance Companies take weeks to pick them up and those are not the totaled ones. Yes, the thieves are wrecking them. One smelled like weed so bad the adjuster said this one might be a total and they would send it to action as is. One of our guys said the time involved to cover the smell could come at a high cost. Has anyone dealt with this issue and are stolen vehicles piling up in your lot?

  3. We have not been a primary AAA Service Provider for years. However, we do secondary work for them when they cannot get the primary to respond. We have stopped taking calls from 11pm to 6am cause that is when they call the most. It just didn't pay well enough to make the runs. Besides the member often ends up calling us after waiting 2 or 3 hours, we charge them regular rates and I assume to submit the charges to AAA. Wonder if they get reimbursed. Oh, we have not heard from a AAA Rep in years. Good Luck, I have no advice on how to get them to respond. All Clubs seem to go through the same lack of communication. Used to see a few Reps on Tow411, I guess they are either gone or did not make the leap to TowForce.

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