rreschran Posted November 8, 2020 Share Posted November 8, 2020 With all of the violence and political uncertaintity that exists, here's a laughable topic that comes from the, "Who Cares", file. A car was lawfully impounded by a police agency and was towed by a large, southern California tow company; one with an outstanding reputation. The tow company recently fell under scrutiny when a vehicle's owner WASN'T provided reasonable comfort, or, access to reasonable comfort in vehicle release areas. The complaint was the result of a vehicle owner coming to the place of business and there was no seating for the vehicle owner's pregnant wife as they waited to pick up their vehicle from impound. While I'm pretty familiar with the workings and requirements of city and state tow contracts and RFPs, I don't recall a requirment for tow business to provide available seating or other fundamentals like; a walk-up counter, a drinking fountain, inside heating, a covered entry, magazines, or, even access to a toilet. At one time, my businesses "release area:, included all of the these things until customers became increasingly stupid, over-aggressive and violent, but were ultimately upgraded to meet employee and facility safety. Think about your businesses release area and consider, do you think towing businesses should be accountable in providing these kinds of accoutrements? R. Quote Randall C. Resch Link to comment Share on other sites More sharing options...
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