Hi, Jill!
We're very sorry that you've been having problems with your current dispatch platform. If you'd like to try Towbook, we always give 30-Days free to help get you started and will even help to train you and your staff, should they need it. Your call volume will not drop if you switch from Swoop to Towbook, we provide Digital Dispatching for both Swoop and Agero alike; we apologize that you had been misinformed, but will be more than happy to help walk you through the transition.
Call us 24/7 at: (810) 320-5063 or go to: www.towbook.com to sign up for a free trial and someone will be in touch with you shortly after to help get you started!
We look forward to hearing from you soon!