Thank you to BA Products for helping us out!!

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I wanted to thank BA Products for their help! We have been using their products for years. We recently had a 100’ 3/8” synthetic extension that had a knot in it. Apparently we missed the knot and used it on a recovery so it was pulled tight. One of our operators attended the BA factory tour on Friday before the tow show in Baltimore. Fritz took him around on a tour and when he heard about our problem with the extension he told us to ship it down for them to repair. Today we received our repaired extension back with a note that said no charge.

 

I was half expecting them to call and tell us the rope would need replaced or something rather than fixing it. I was really happy with their service and wanted to let others know.

 

 

 

 

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