Towbook_Official

Having the ability to offer our customers a credit card processing solution has allowed us to streamline the end-to-end client experience in Towbook.

 

 

Recently, Square did a case study about Towbook and our integrated payment solution!

Square has been the first payment processing system that we integrated with based on client feedback, and it has been a pleasure working with their team and having the ability to provide this solution to our clients.

We've been integrated with Square since 2021 and are still evolving the integration and look forward to adding more capabilities and payment types in the future.

 

More on the Towbook Case Study: https://developer.squareup.com/us/en/case-studies/towbook

We're looking forward to another great show in Baltimore this year and hope to see you all there! 🤩

 

 

Meet Angela! If you've worked with Angela before, you'll know that she is an excellent problem solver and loves helping others!

 

*How long have you worked at Towbook, and why did you choose to be a part of the team?

I've been working with Towbook for well over a year! The opportunity to work here fell into my lap, but I'm so grateful to work here!

 

*What motivates you personally and professionally?

I always want to do my best and learn everything possible which is always pushing me to top myself and learn as much as possible!

 

*What are your top (3) professional highlights so far?

Towbook Christmas party is my top favorite memory as it's nice to see everyone in one place!

Second favorite was this really weird issue with commissions I deep dived into and took about an hour to finish up, it's so rewarding to help resolve issues when they arise!

 

Lastly my 3rd favorite is the first call I made! The customer was super nice and I think about that often.

 

*Do you have a motto? If so, what is it?

I tell myself that everyday is a new day and everyone is going through a different day, we never know what's happening on someone's end.

 

*What is one thing on your bucket list?

My current bucket list item is to graduate with my bachelor's in robotic engineering! Then some traveling would be nice.

HERE: https://towbook.com

 

It melted our hearts to see this message from Chadwick at Blue Ridge Wrecker Service LLC;

conversations like this brighten every day and remind us why we do what we do!

 

Thank you for the opportunity to serve your company, Chadwick!

Meet, Allison!

As our Director of Customer Experience, Allison is incredibly passionate about ensuring that our clients have the best possible experience when communicating with our team and we're grateful for her insight and expertise everyday.

 

 

How long have you worked at Towbook, and why did you choose to be a part of the team?

 

It was 7 years this June. I chose to join Towbook as a leap of faith in being a part of the dream that was being built; a passion for building relationships with a "make it happen" attitude.

 

What motivates you personally and professionally?

 

Going above and beyond whenever a situation presents itself. Something so small to one person can be a huge life saver to another person, be it time, money or peace of mind and that is incredibly motivating to me personally and professionally.

 

What are your top (3) life highlights so far?

- 30 years of marriage.

- Our son Nolan.

- Being able to lead and develop teams to their maximum potential.

 

Do you have a motto? If so, what is it?

"There are no traffic jams along the extra mile."

"Always be kind."

 

What are some things on your bucket list?

- Visit all the NBA Arenas.

- Have a place in Detroit!

Thank you to Barbara Perales from New Era Towing for her testimonial regarding her experience with Towbook!

 

 

Thank you, TowForce! We will be exhibiting in Booth #s 343, 344, and 345! 

 

We absolutely love attending these shows and seeing so many clients who have become our friends; hope to see you all there! 

Today, we went old school with a Valentine's Day lunch and fun team member mailboxes! We hope that you've had a beautiful day, and know that we're sending lots of love your way!

 

 

Special shout out to Mannina's Wine House for the Italian cuisine; it was amazing!

It's almost here! Our team is getting ready to see you at the American Towman ShowPlace next week in Las Vegas! Stop by Booth #405 for some swag and smiles!

 

 

Sandy Vargas from Jinks Motor Carriers Heavy Towing & Recovery Inc.,

in the beautiful state of Virginia, sent us a picture of how he started

his morning today! Thank you, Sandy!

 

 

Don’t forget, if you’re a Towbook client and want swag for your team, just

message our support team and we will send a complimentary package of merch!

 

The holidays are upon us and we were able to snag FIVE of

the hottest Lego toy of the season, the heavy-duty tow truck!

 

Here’s how to win:

1. You or your company MUST be a Towbook client to participate.

2. Have a child draw a picture related to the towing/roadside industry

and include the Towbook logo somewhere on the drawing.

3. Take a photo of the child’s drawing and send it to us in a private message

via the web app, support@towbook.com, or via Facebook along with your

company name and state by November 15th.

 

We’ll compile a photo album on Facebook for voting to take place between 11/16 – 11/23.

The Top (5) drawings with the most likes will be announced on 11/24 and we will ship them out

to you to receive in time for Christmas!

A giant “thank you” goes out to Reva Benefiel from Benefiel Truck Repair & Towing

in Iowa for her testimonial about Towbook in this month’s issue of American Towman!

 

We had a WONDERFUL time at the Florida Tow Show! It felt so good to be able to catch up with so many of our clients, thank you to everyone who stopped by our booth to show us some love.

 

We are beyond grateful for each and every one of you!

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The Florida Tow Show is just around the corner and we'll be there, be sure to stop and say hello!

 

 

If you can't make it, but would like to give Towbook a try, no worries!

 

Take advantage of our 90-Day show special by visiting: https://towbook.com/signup/FTS

 

On 8/25/2020 at 1:19 PM, atrmick said:

We starting using the TowBook platform in May. Their team worked with our manager to get things up and running. They were always there to answer questions and were very helpful. 

 

It has streamlined the billing of motor clubs and there are several other great features we are still discovering. We control all the billing of accidents and police calls through and it has improved billing accountability.

 

Like everything else there is a learning curve, but in the end I believe it will be well worth it.

Thank you for this, atrmick! We appreciate you taking the leap of faith with us and we hope to continue to earn your trust in the future! Please don't hesitate to reach out to our team if you ever need anything at all, we're always here to help. 😊

At Towbook, we are committed to providing you with the solutions you need to help minimize inefficiencies and increase productivity! Check out our new "Quotes" feature that was recently implemented with more innovative features being released the entire month of December for our annual "12 Updates for the Holidays"! Sign up for your 30-Day Free Trial today at: www.towbook.com to let us show you why we have become the industry's leading towing management software! We look forward to speaking with you soon! 😉

 

 

With the new 'Driver Activity Report'; you'll have access to data relating to time spent vs. hours worked.

 

 

An interview with Leroy Stoltzfus from Freedom Towing on his experience with utilizing Towbook for his business.

 

 

 

An interview with Tommy Norby from ATC Towing on his experience with utilizing Towbook for his business.

 

An interview with Cynthia Tinsley from Aalways Hookin' Towing & Tire on her experience with utilizing Towbook for her business.