AAA says more women are being hired as tow truck drivers, car care techs

[TowNews]

As we continue to celebrate Women's History Month, AAA is hiring more females as tow truck drivers and car care techs than ever before. 

 

The next time you call AAA for Emergency Roadside Service, there’s a good chance that a woman will come to your rescue.

 

According to the Bureau of Labor Statistics, women made up only 1.4% of the automotive repair industry in 1999. However, in 2022, the number of women in automotive repair rose to 12%. 

 

There are an estimated 31,514 tow truck operators currently employed in the United States. However, only 3.4% of all tow truck operators are women.

 

Last year, AAA Mid-Atlantic, which is part of the AAA Club Alliance, saw an increase of more than 20% in the number of women hired for car care and automotive repair, compared to 2021. The auto club also saw a jump of more than 35% in the number of women hired for our Fleet Operations, including tow truck drivers.

 

7News spoke with AAA Battery Technician and Light Service Provider, Shana Jordan who has been with AAA since 2014. 

 

Jordan started her career on the automotive repair side at the AAA Car Care Center in Glen Burnie. She also attended Lincoln Technical Institute, where she studied automotive technology. 

 

 “When I arrive on the scene to help a Member, my mechanical background and training helps me easily troubleshoot problems a lot quicker,” said Jordan.

She loves her job and strives to provide top-notch service at all times. 

 

Many people still aren’t used to seeing a woman in a male-dominated field, but Shana aims to change that perception and looks forward to the opportunities to continue to grow at AAA. 

 

 Shana’s Fleet Operations Manager, Martha Hicks, said, “Shana exemplifies true professionalism and dedication to our Members.”

 

RESOURCE LINK