Join the TowForce community.

It looks like you're not logged in. Register to get started and to receive Tower Down Notices.

Sign In

or

Sign Up

Employee Training TERMS - Flash Cards

By DodgeTowGuy134
February 21, 2022 in Agero - Swoop

Follow on

Followers 1

Recommended Posts

DodgeTowGuy134

Posted February 21, 2022

- Share

Posted February 21, 2022

I happened to find this link to a training for new Agero-Swoop dispatchers about the various terms (words) and also covers their dispatch scripts and handling of dispatches... This also includes info that service providers may want to know such as:

How many "in-network" providers they must contact before going "out-of-network"
a partial listing of the clients in their portfolio
what they require in order to issue a VCC
how they explain that a customer has to pay out-of-pocket, even though they have roadside coverage
that they provide an option to the customer to either pay AGERO directly or to pay the Provider directly for any overages (Yes, they markup your charges as they priceshop)
and much, Much more...

It's definitely worth the read.... Scroll DOWN to read through all of them, instead of clicking through each "flashcard" at the top..

https://quizlet.com/515027796/agero-flash-cards/

Quote

~ I'm not an attorney, nor do I represent to be one. I provide my personal opinion and that on behalf of myself, my company and our operations.

Link to comment

Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.