Don's Automotive

Thanks for the input.. I decided to go with a F650 ext cab.. I have a Ford dealer very close to me that does great service. The price was good and its a Motor Club truck plus rotation calls. The 2019 Chevy 6500 I am getting rid of, its a shame Chevy in bed with International and they built a horrible truck. My particular truck is unsafe to drive and the dealers tried 4 times to fix brake issues.

I am looking at a Freightliner M2 22ft Jerr Dan w/ cummins isb 6.7 300hp  My International had the cummins and it was a turtle going up hills. I dont remember the horsepower 

Looking to buy a Pete, Kenworth or Freightliner. Not too familiar with these chassis.. Any major issues on 1 particular chassis ? Looking for suggestion based on usage and less down time 

I have a C6500 been at the dealer 4 times for abs, brake calipers locking up, brake pedal falls to the floor and 4wd problems. The dealer cant fix the issues. Everytime we pick it up the dash lights up again.. Getting rid of it  15k miles

On 7/7/2018 at 9:35 AM, Marc S Gombosi said:

It's a 4x4 extended cab 550, no tunnel box. (so it's the same length as a regular cab with a tunnel box).  But the weight on the front isn't the issue.  When the rear helper springs flatten without residtance, no weight is transferred to the front.

Ford changed the rear springs around 2016 / 2017 they wanted to give the truck a more comfortable ride. They didnt take into account the F450 / F550 cab and chassis's should be built differently

2 hours ago, Old Tow said:

Back in the day (as they say) we used to do a lot of work for Agero when fuel was $1.50 a gallon for the same money they pay us today, and we were secondary. Then the two other companies in our area quit Agero, and we thought we would become the Primary. NO WAY because about that same time a new company came into our area, running junk yard ready trucks for towing, personal cars for fuel delivery, jump starts, etc. and working for cheap, CHeap, CHEAP-O rates. Our Agero calls went down to almost Zerrrooo. Agero has NO consideration for faithful companies that have been with them since before Cross Country. Now days most all companies that call are price checking. Not good for us anymore !  🥺

Totally agree with that

If you have a shop you should be able to piggy back off your Garage Keepers ..We have $180k on hook.. Luckily my drivers are careful and trained no big claims. Yes you get the occasional " You towed my car and that scratch wasnt there" but if that the case we just do a quick repair. My drivers take pictures before and after and its stored in Towbook

Agero also dispatches multiple tow companies at one time. When you pull up to do a call another company is there, then in Towbook the call gets digitally cancelled and you cant even get a GOA. You try to call and go through hoops just to try to talk to someone about the GOA. After an hour on the phone they tell you to deal with billing. WTF ? This happens mostly when the "Command Center" or Escalation Team calls. Thats when you know they didnt call you first and the cheapest service provider didnt show up to the call yet and is late by hours . You cant speak to a field rep any longer and build a relationship, you have to email the Provider Advocate Group and go back and fourth with nonsense emails. We dont have time to stand by and wait for email solutions. Its frustrating having to fight for your $1.00 but want the best service you can give at a cheap price . They want clean trucks , updated equipment, but wont give a fair rate to justify. Trucks are no longer cheap and the insurance is also crazy.