WildwoodJack Posted August 2, 2019 Posted August 2, 2019 Is anyone doing work for Nation Safe Drivers, and do they pay their bills in a timely manner? They called me today asking if we would be interested in doing work for them. They said we were referred to them by a dealer that we already do the non warranty tows for. I was wondering how any ones experience has been with them. Thanks a lot. Jack Quote
DodgeTowGuy134 Posted August 5, 2019 Posted August 5, 2019 In MY experience with them, they USED to be a good club to work WITH, but nowadays that are all sorts of BILLING problems, where they short pay invoices, EVEN for CONTRACTED rates! So we put them on credit card ONLY to avoid ANY further payment problems... We still have one invoice that is now a couple months old that they have REPEATEDLY FAILED to pay the short paid balance that is outstanding due! I've seen their club quality of service from the vendor reps drop off over the past couple of years, where they used to be very east to contact and get problems resolved and they used to have a willingness to "keep the providers happy", but it appears that just is NOT the case anymore! Likely because they are competing more with the other larger clubs to get their share of the contracts, so they (NSD) has decided to start playing the "short-pay game" like the other clubs do...where they short-pay your invoice and hope you won't go through all the trouble they give you to get the $$$ that you're due, thus they shave $$$ off of your bill and that's more $$$ in their pockets... It's sad that NSD has went down hill to this point. Like I said, they USED to be a good club to work with... Quote ~ I'm not an attorney, nor do I represent to be one. I provide my personal opinion and that on behalf of myself, my company and our operations.
BlackAutoload Posted August 5, 2019 Posted August 5, 2019 Every club is our enemy, just accept it and move on. They promise service to someone and they don't even own a single truck! NSD wastes my time weekly. Keep calling for a prices on jobs and then never call back. The last few have been 200+mile rental car swaps in the middle of the night. It isn't going to be cheap folks! Can't say how they are for payment. 1 Quote
Head Honcho Posted August 5, 2019 Posted August 5, 2019 3 hours ago, BlackAutoload said: Every club is our enemy, just accept it and move on. Isn't that the truth..... Quote
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