Mustang Mach E Tow Resulted in $28,000 Damage

[TowNews]

Unfortunate and very costly damage to a Ford Mustang Mach-E battery from a tow truck

was recently reported on the MachEforum.com.

 

While it's just an example case, it's worth noting so that we all can avoid similar problems. Electric cars are still new and relatively rare, which means that there are plenty of inexperienced technicians.

 

In this story, a Mach-E driver on the route from Canada to Florida was forced to stop the car due to a "Pull over Safely" error message and lack of power. Through Ford Road Side Assistance, a tow truck was dispatched to take the car to the nearest Ford dealer.

 

Unfortunately - according to the info - improper service resulted in damage to the battery pack - specifically, the battery rail. There could also be other issues, as the owner wrote: "Seems the batteries are leaking," which suggests a damaged cooling system. The forum post does not explain what caused the original "Pull over Safely" error message.

 

According to the owner, the car was hooked up incorrectly when attempting to get the vehicle onto the flatbed.  The result is a $28,000 bill that no one wants to take responsibility for:

 

 

 

 

 

Click the news story link for images.

 

https://insideevs.com/news/562050/flatbed-truck-damage-battery-report/

[TowNews]

2021 Ford Towing Guide (Link Found on MachEForum.com)

 

https://f.hubspotusercontent10.net/hubfs/2932510/2021-Wrecker-Towing-Guide-MCS-5717.pdf

 

Proof message board are not dead, they are very much alive with professional discussions.

[TowZone]

Found this Mach E Tow Points topic on the Mach E Forum:

 

https://www.macheforum.com/site/threads/mach-e-winch-recovery-tow-points.13553/

[dperone]

No approved rear winch points? I guess they never break down in spots with no front access? Gotta love the engineers that design these things to fail. No way to winch it backwards and an expensive piece right where every mechanic is going to put the lift feet.