TowNews Posted August 20, 2021 Share Posted August 20, 2021 RESOURCE LINK with video Quote Link to comment Share on other sites More sharing options...
rreschran Posted August 24, 2021 Share Posted August 24, 2021 I'm so embarassed for the autoclub to have not been able to serve one of their "Golden Member", and I'm hoping they make a thorough investigation into the details why this member was left stranded on the highway ... so much for peace of mind. There are so many questions to be answered. I know that Lemore is in the rural part of California, so finding a available tow company could be a needle in that haystack finding. But, why didn't the club's dispatch do followup calls? What ball was dropped? But, somewhere ... I don't understand how the member or her adult son didn't consider calling 911 or the CHP to explain their situation? A bit of common sense goes a long way and possibly would have sped up the process in-getting a tow truck to her location especially when that club call turns into a CHP request for service. None the less, this rare occurrance shouldn't be over-looked and the processes need to be revised and made better. This shouldn't have happened. R. Quote Randall C. Resch Link to comment Share on other sites More sharing options...
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