Bridgeman's Wreckers

Agero has been around for at least the 20 years we have worked with them but they have contracted with State Farm among other insurance companies. We have had S.F. 'dispatchers' call us to do jobs and given us Agero's P. O. #s and when we try to get paid - it is a zoo! I think a part of Agero saw the lawsuits on the wall and started Swoop, using the same vendors and paying straight across with credit cards. So plan to pad the bill because going back for money can be tough. As for Agero, if you accept a call you go to the top of the list but if you refuse, then you fall farther down the call-out list. AAA of Missouri got bought by CA to even their books up. Now we get dispatchers from TX and CA giving us calls - and since geography is no longer taught in school and English is no longer a prerequisite - it is getting tougher to deal with them. Geico is straight up credit card - like Swoop. So we just pad the bill. It's harder and harder - honestly, we keep our billing below average of some of our competitors so we can sleep at night that the customer is not being taken advantage of by us. Good luck and Happy Holidays!

I had to have an operation that took me out of the game last year for about six months. My hubby and one other guy tried to cover everything but i was the one for lock outs, jumps, and any long distance hauling for vehicles under a one-ton. so they tried to cover 24-7 with just the two of them - and i was proud of them until AAA cut us out of our most lucrative territory telling me that we were 5 miles farther out than the company they went with (we've been AAA for 48 years). HOWEVER, they gave me a territory that was 30 miles away instead. I really believe that they do not know what they are doing. None of them can operate a Google map, just follow the computer-generated list. We've had calls to go 75 miles to change a flat tire. OR they don't know geography and think Montana is MO and Missouri is MI. Smart to keep some time for your shop too. Stay choosey, you'll sleep better.

1. Geico 2. Allstate 3. Swoop 4. Agero 5. AAA 6. Roadside 7. Quest 8. National