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SURRYTOWER

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Posts posted by SURRYTOWER

  1. At approximately 12:30 on a sunny Tuesday afternoon I received a call from the Keene PD to respond to the scene of a vehicle crash on Rt9 West. The officer on scene requested I bring 2 trucks because the car was under the guardrail.

    Because I am a one-man operation, I called Rob at Bob’s West Swanzey Garage to bring his wrecker to assist. The first attempt to recover the car by just pulling it from beneath the guardrail was unsuccessful because in addition to being under the rail it was also hooked over the fenceposts that it had dislodged on its way to its stopping place. If you look closely at the front-end picture, you can see the tie-down loop hooked over the post.

    At this point Rob backed his truck in at about 90 degrees to the guardrail & car and lifted the front of the car enough so that I could winch it out from under the rail and onto my flatbed for transportation to my yard.

    Thankfully the driver was not seriously injured in the crash and stated that a mechanical issue had pulled the car off the road and under the guardrail.

    For a small operation it is good to have friends who, even though they are competitors, are willing to help occasionally when needed.

    1-crash 1.jpg

    2-crash 3.jpg

    3-Subaru.jpg

    4-IMG_1386 (002).jpg

    • Like 3
  2. Miranda Bennett <miranda.bennett@questsoftware.com>  This lady is the accounts payable manager according to my rep.

    Michelle Medina <michelle.medina@questsoftware.com>  This lady is the assistant.

    Are they the contacts you were given?  They did eventually get us caught.

     

    Yes, they are both the ones I have been sending requests to.

     

     

  3. On Wednesday January 19, 2022 I took a tow call for Agero-Swoop with what I consider a sizable payout and a credit card for reimbursement. I paid the other tower, did the tow, then ran the card for reimbursement (my bad, should have run the card first). CARD DECLINED.

    Called and got another authorization, DECLINED. For 7 days got at least one new authorization each day, DECLINED. On Wednesday January 26, 2022 I was told that they have authorized a direct deposit to my account which has not arrived as of today January 28,2022.

    When I called about this today I was transferred to a division that has nothing to do with this issue and put on terminal hold.

     

    My hope by posting here is that someone at Agero-Swoop is looking at this site and will reply with a good useable call-back # because I would like to have my money back SOON.

     

    Thanks.

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