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Alstow

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About Alstow

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  1. What is everyone planing for the potential of the virus? We are no longer going to do long distance tows, considering no passengers.
  2. 5 years for causing a death from his stupidity?????? What about the family that has lost a loved one forever, 5 years just isn't enough....
  3. 1) 2) 3) 4) 5) 6) AAA (purely by volume and ease of payment) 7) 8. Gieco (new rep cut rates we used to do a lot more for them) 9. Quest very low volume 100. Agero (need i say more) We are growing everywhere except motor clubs, can't wait to not work for them anymore
  4. So 1 of my flat beds had someone run into the side of it as it was going down the road. Took the tool box and fuel filter housing off, Needing my truck we ordered and replaced the fuel filter housing parts to be able to use the truck. Once we got it running we realized that the rear axle had shifted back 2 1/4 inches so we ordered and replaced the center pin. So the truck was completely out of use for 15 days. 5 weeks since the accident the insurance company still hasn't finished the estimate and the truck still doesn't have the tool box which houses the air compressor and tools so we can't fully utilize the truck. So is there any rule of thumb as to how much i should expect the insurance company to pay for loss of use?
  5. We have been using "payfox" mobile app for the drivers to accept credit cards. Love it there is a place for the driver to put a description ie invoice # and driver name. Then every transaction we get an email so i can stay on top of it. Big problem i'm being told it will no longer function in 4 weeks and the new program they are offering doesn't give us the ability to put any notes nor will we get an email. So wondering what everyone is using and what are the pros and cons?
  6. we purchased a synthetic rope. i will post how it works out.
  7. AAA will give us a second call # to tow the vehicle to a safe place to change a tire, and we have not had any issues with the members once we explain to them that we need a safe place to change their tire to avoid be killed.
  8. Strongly considering trying synthetic winch rope anyone have history using it on a flatbed?
  9. Nice to see A condor being used, The only way to do it!!
  10. I was never a Dodge fan, now that Fiat owns them I've definitely changed my mind. We purchased a 5500 wrecker in December (love the truck) big reason is Ram has an exhaust brake then open the hood on a Ford you can't even see the engine i can only imagine how fun it would be to try and work on it, open the hood on the Ram there's room to access the engine. The cummins engine has years of proof it's good and the torque of the straight 6. I have 4 fords with the 7.3 so i am a ford fan.
  11. April, May, and September are slow times for us, making them the best months. The Florida tow show is the best as we use it as a chance to enjoy the sun and unwind after a long busy winter (we're in VT). Vt does not host a tow show.
  12. Any of my employees show up in pants looking like that would be fired!!
  13. Alstow

    Hino not using DEF

    Took 2 Hino 195s to Florida from Vt to do flood towing for 2 weeks, we put about 4000 miles on them and never added any fluid
  14. Had A 2012 258 sold with 350k replaced engine, injectors, kingpins, heater core twice (first 1 was defective) ignitors and filter for emissions. All my drivers loved the truck, got 12 mpg had a jerrdan on it. Currently have 2015 195 and a 2016 195 crew cab love the trucks but Hino service sucks and Hino doesn't care. We get 10.6 mpg with both. The turning radius on the 2015 is incredible. Reason i say service sucks and Hino doesn't care is lost an injector on the 2015 with 30k cracked a piston and ruined the cam took 5 weeks to get fixed rep I spoke with could care less. Then we had nothing but issues with bolts that were never tightened and coolant leak, dealer wasn't at all concerned made us bring it back multiple times. Then back in June it went into emissions limp mode, towed it to the dealer (still under warranty) said it was a plugged exhaust filter not covered unless it had bad injectors $9000 later drove the truck home next day same problem, towed it back 3 more times before they finally fixed it right, New turbo new injectors and few other parts, yes injectors so the rep put in for the filter to be warranted, Dealership wrote me A check for $5200 (what warranty paid them for the filter). My 2016 had an exhaust flex pipe fail in august under warranty they replaced it twice more in 2 months last time they replaced it they also did a emissions recall that did away with my high idle, called the dealership when i realized it and they told me Hino wouldn't pay to fix it but there was a repair. Called Hino and was told the dealership should have known it would happen and Hino would pay for repair, called dealer back and they refused. Lost another flex pipe called the dealer asked if they could get a pipe that would last more than 2 weeks they said they'd look into it and call me back. Month later after several calls they tell me to bring it in, then called me and told me the truck had since gone out of warranty (was still under when i had first called), and the rep had authorized them to replace the part but i'd have to pay $400 labor for the install (6 bolts 3 on each end in plain site) and it would have no warranty. Said fine I'll just buy it and install it myself (part cost $400) he called back and said they had already installed it and would eat the labor. So again i called Hino and was told someone would get in touch with me within a couple days, still waiting for that call.... I have since bought A new M2 Freightliner and a 5500 Dodge, love both trucks Freightliner has 95k on it window regulator, a/c compressor, and serpentine belt have been replaced under warranty.
  15. We recieved a recruitment email from Roadside Protect, anyone deal with them or know who they are?
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