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    TowBot got a reaction from Kat in From TowTimes.com - Towing Operator Credited with “Miracle”   
    A tow truck operator in Baker County, Fla., is being credited for a “miracle” after rescuing an elderly woman stranded in her car that had plunged into a creek. According to a news report, operator Chris Miracle was responding to a call at approximately 2:15 a.m. when he saw flashing lights in thick brush and returned to investigate.
    He found the woman sitting in the car after it had left the roadway and crashed. Miracle, an employee of his family’s business, Miracle Towing and Recovery, and a volunteer firefighter, called for rescuers and winched the woman’s car to the roadway. She was later released from a hospital reportedly doing well.
    See the news article here.

    View the full article and more on TowTimes.com
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    TowBot got a reaction from brian991219 in From Tow Times - So Much More than Writing Traffic Tickets   
    I had the opportunity to participate in our local police department’s Citizen Police Academy. The Academy was created to give the public a working knowledge of their department’s organization, personnel, policies and procedures and as an opportunity for the police department to build a rapport with the citizens they serve.
    All participants had to complete a questionnaire and application. Participants in the class I attended had many diverse backgrounds. Each of us was excited to learn more about the police department and how, after our graduation, we could be an advocate for them throughout the community.
    To say I learned a lot would be an understatement. There were 11 sessions and each one was not only educational but was hands-on. The presenters were professional and eager to share their expertise in the departments they worked in. All questions were answered with diplomacy and patience.
    We got to meet the police K-9 and his handler, learn defense and arrest tactics, firearm safety, visit the fire department and meet detectives specializing in areas such as drug enforcement, crime scene investigations and crisis negotiations. We even were able to try our hand at using radar and dusting for fingerprints. The technology used in investigations today was fascinating.
    The men and women working in police departments face many dangers each day. While they may know they are being sent to a traffic violation, they are unaware of exactly what situation they will encounter when they get there. While a situation may seem routine, they will often need to rely on their extensive training to assess and hopefully diffuse a situation – not unlike incidents the towing industry faces daily.
    Yes, the members of any police department do much more than write traffic tickets. Members of the towing industry work with law enforcement every day, and I know my experience and what I learned going through the Police Department’s Citizen Police Academy has helped me become a better citizen, and an advocate for the police department and all they do.
    The post So Much More than Writing Traffic Tickets appeared first on Tow Times Magazine.
    View the full article On TowTimes.com
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    TowBot got a reaction from Kat in September 2018 Company Lunch -Pizza and Rock-n-Roll Bingo   
  4. Like
    TowBot got a reaction from Sandy in From TowTimes.com - One Phone Call   
    When I’m dispatching and answering the phone I never know who I’ll be talking to, or what information or towing and recovery situation I’m going to get. Sometimes I feel like answering the phone like a 911 towing dispatcher and ask: “What’s your towing emergency?”
    I’ve had several different kinds of phone calls this week. I almost didn’t want to answer the phone because I really do not need any more sad news. It’s true when people say one phone call can change your life — for good or bad.
    When someone calls you with tragic news, you’re caught off guard and not sure how to respond. It’s a helpless feeling not knowing what to say to ease the pain you can hear and feel in the person’s voice. You know how hard it is for them to even make the phone call, and then have the courage to tell you what’s happened that’s changed their life.
    I spoke to a towing friend yesterday who experienced some terrible news this week, and she expressed how grateful she was for the outpouring of support they’ve received from the towing community – especially from towers they do not know personally. This support and their encouraging comments, I told her, are what she needs now to help in healing the heartache they feel.
    While we’re competitors, when something sad happens to a fellow tower, competition is put aside and as a towing community (no pun intended) we all pull together.
    But one phone call helped. It was from my grandchildren. And when I heard my 18-month granddaughter saying “Hi” several times and jabbering away, and my three-year-old grandson telling me about all the things he did that day, it helped make the world right again.
    The post One Phone Call appeared first on Tow Times Magazine.
    View the full article and more on TowTimes.com
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    TowBot got a reaction from Warren Driscoll in From Millerind.com - It's All About The Angles!   
    This video showcases the 90° hook-up capability provided by the Century, Vulcan, and Holmes light-duty 1st and 2nd generation wheellifts offered by Miller Industries.
    View the full article on Millerind.com
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