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Towgirl4

Member
  • Content Count

    35
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About Towgirl4

  • Rank
    TowForce Apprentice

Personal Information

  • Location
    Cedar Springs, MI

Professional Infomation

  • Company
    Premier Towing

Recent Profile Visitors

167 profile views
  1. I have been talking to Jerrdan Warranty Dept. However, most of the issues stem from the install and not the actual product. McMahon Truck in Ohio is who we had purchased from. I didn't want to mention the company until I had made contact with the General Manager which was Monday and he hasn't bothered to called back with any solutions. Worldwide has offered to pick up our truck and take care of any warranty issues with the Jerrdan product which I completely appreciate. Kudos to their company. However, I am beyond disappointed with McMahon. We have several hours working on this truck due to extremely poor workmanship. I have emails throughout this whole ordeal including promises of reimbursing our time but alas nothing is being done. So maybe this will help someone else purchasing a truck.
  2. Okay folks, I need some help here. Advice would be appreciated. I purchased a brand new Hino equipped with Jerridan bed with side puller. The truck itself is flawless but everything else with the upfit has been nothing but problems. Wiring issues, toolboxes falling apart, side puller not working properly, air supply lines blowing off. Everything related to the uplifting of the truck. The company said they would work with me and pay for my time correcting all the problems. However, it has been 7 months and nothing has been resolved. Not sure how to approach this any longer. I bought a brand new truck so I would not have to deal with issues, but this truck was down more than my older trucks. I am ready to consult a lawyer. Any suggestions?
  3. Love the work light feature. Too bad I am not into heavy duty recovery. But I am keeping it real in the light duty circuit.
  4. They just did it. Didn't consult me on using an adhesive for repair. I am going to the Ohio Show this week so maybe I can speak with a Ford rep there for answers. The Ford dealer doesn't give me a straight answer when I ask them if it is Ford policy to put adhesive on a drive shaft. Starting to wonder if I should explore my truck options. I have been Ford for the last 13 years maybe its time for a change.
  5. I finally took my truck to another dealership in town after the first decided to stop calling me back. The noise is now gone, but I still am not completely satisfied. They put an permatex sleeve retainer to driveshaft front section yoke behind carrier support bearing. They say noise was caused by yoke shifting on splines. My Ford tech plus a reputable driveline shop says a heavy grease not an adhesive should have been used. The would not cover under warranty since it was upfitted. Even though it was Ford approved or at least that is what I was told. Oh and if the noise comes back then it would need to be sent out for driveshaft repair. Hoping the adhesive they applied does not cause future issues. ?
  6. We’ll be there. Kids started the countdown last week.
  7. Heck yeah. At least twice a day sometimes up to 5. I couldn’t afford or justify the fancy 2K phone system. I went to Verizon and I pay $20 a month for automated assistant. Now they have to press a button. Haha!
  8. I will definitely ask about the bulletin but imagine they should have referenced it already. Supposedly Ford rep is already involved. He is contacting Fleet Pride to see about another drive shaft. One thing that struck them as odd was the drive shaft was placed in opposite of stock. Is that common?
  9. Okay my Ford dealership is still scratching their head. So I am hoping someone might have ran across this problem. My 2014 F550 makes a “ting” noise when you start moving both forward and reverse. They have had the truck in 3 times and have everything check or replaced in the entire drive shaft. I guess their next step they want to do is replace the entire driveshaft. Anyone run across this? I would like to have my truck problem free before winter starts it only has 58K. The noise started around 50k.and had a driveshaft replaced about 40K.
  10. I had a 2007 F650 multiple issues. It had actually gotten to the point where it would shutdown and restart going down the road. As a last resort we replaced the whole wiring harness which solved the problem. Zip ties wore through in several spots.
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