I found the podcast very informative, specifically on where technology and towing "could" and most likely is headed. I thought she was articulate albeit a little "salesy" but I recognize why she's there. For me, she oversold the value in proximity/quality to a motorist as opposed to price. I think in the beginning that was going to be their mission; to drive costs down for both MC and provider. They quickly realized when that when we set our own rates, the results were negligible for them. That brings price back to forefront. So, now we have new features built into the app to accept jobs when you're the closest provider for a 1/3 of your rates. Still, I'm a huge advocate for Honk. They are great to deal with for us. Profitable, friendly, and accurate info. But the idea of "proximity" based dispatching on their end is a little misleading. In our experiences at least. But it certainly sounds good for both motorists and providers.
I know the show wasn't about rates or the current "take it now" option, but for me, its the elephant in the room. I like to hold MC's feet to the fire so to speak, just as they do ours. It helps keep everyone honest and spur communication with transparency. With that being said, I still found the show informative and walked away with some Honk-specific knowledge. I believe Honk is setting themselves up for future domination so the more we can understand how they plan to do that, the better it is for us to adapt and remain profitable.
AIl in all, I certainly found value in the show and would recommend listening and will continue to do so. Kudos! I see you guys are in Atlanta. Cheer's from Macon and be safe!