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silverhawk

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silverhawk last won the day on February 16 2019

silverhawk had the most liked content!

Personal Information

  • Location
    Alexandria, La

Professional Infomation

  • Company
    Metro Towing

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  1. We use Tracker. Search by last 4 of VIN, license number, owner name and authorized by. Great library for past calls. Also search by driver, unit and location of pickup.
  2. Have a phone with no dial capability in the release area. You can control use by having someone dial from their desk, connecting call, then placing on hold for the extension to answer???
  3. Non consent towing is regulated by PSC. Complaints are heard in writing to the address on the bottom of your receipt. All people pay the same, whether we like you or not!
  4. We handle the car and its parts and contents. The body parts cleanup is for the ambulance or coroner.
  5. TB20 on 26,000 gvw truck. Straps on all four wheels. Roll.
  6. Anything larger, we Landoll if under 10'6".
  7. For us to drop at dealer after hours, the owner must be present, or the dealer has okayed the unattended drop. Dropbox for keys in all cases.
  8. We have a new 20TB coming in around June 30th. Boss may want to sell our old unit it is replacing?? Text me at 318-794-5019, and I will have him contact you Monday when he is back.
  9. Escort them in and out. Furnish a 13 gallon garbage bag if needed. Only our yard man can remove their tag if needed. Only one person, the owner or designated helper, not both.
  10. In LA we are required to do a monthly report to the Louisiana State Police of any vehicle released,that they impounded. A DL#is required. We get this on all releases and the driver must sign for the vehicle above his DL#.
  11. We didn't ask you to store our vehicle. Get it from the cops. Yeah right!
  12. My opinion is that unit should be turned around, and loaded on a 26,000 lb GVW truck.
  13. I dropped a heavy shaft on my chest once using oily gloves and it slipped from my grip. Since then, I always run a basket chain,, frame rail to frame rail to catch the weight when unbolted. Since then I only got hit once with a bearing cup in the ear. Made a mess but didn't hurt.
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