1 pointI received a call from Patrick just a bit ago. He has made things right so far. He provided me with his direct extension to reach out to him if any situation comes up similar to this again. Apparently the rep I spoke with this morning was new and didn't handle things the way Patrick would have, and some of my reps in the past. Hopefully NSD can keep up the good service and not become like the other clubs.
This leaderboard is set to New York/GMT-04:00