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For The Industry

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For The Industry last won the day on June 10 2020

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  1. Join ServiCase at the 2021 Texas TowXpo booth #710! Find out how ServiCase connects carriers and fleet managers to roadside service providers!
  2. ServiCase Sponsors 2021 Survivor Fund Golf Classic- We are proud to be the title sponsor of the Survivor Fund Golf Classic this year. The tournament takes place April 8th at the Celebration Golf Club in conjunction with the Florida Tow Show. The Survivor Fund, founded in 2006 and managed by the International Towing and Recovery Hall of Fame and Museum (ITRHFM), was started to offer financial support to the families that have lost a loved one in the line of service within the industry. https://survivor-fund-golf-classic.perfectgolfevent.com/
  3. Ted's of Fayville is now listed on ServiCase! ServiCase is a web-based breakdown management system that provides carriers and small fleets the ability to electronically search for Providers, dispatch jobs and track events. Register your company at https://www.servicase.com/Home/RegisterCompany
  4. Media contact: Will Barnes Email: wbarnes@sureecosystem.com Phone: (615) 390-6928 FTI Groups Releases ServiCaseTM – A Platform for Self-Service Breakdown Management ServiCaseTM allows drivers and fleet managers to locate towing and roadside mechanical service providers quickly and to establish electronic interactions. KELLER, Texas, February 12, 2021 — FTI Groups is pleased to announce it has released the beta version of its new transportation breakdown case management system, ServiCaseTM. Though the official launch will occur in early March, clients can begin using the system today. This innovative platform connects service providers to carriers, enabling them to more easily find someone to help get them back on the road. Carriers can also use ServiCase as a case management system – enabling them to better manage their equipment. There is no cost to carriers for the ServiCase tool, and service providers are receiving a free starter listing for 2021. ServiCase allows carriers to track breakdowns, locate and dispatch service providers, and to track events through to completion including event status, photos, invoices, etc. In addition, ServiCase gives them access to over 60,000 service providers with the ability to store private notes and ratings with the providers or any others they add to the tool. “We are proud to introduce ServiCase today,” stated Jeffrey Godwin, president of FTI Groups. “We want to provide carriers a self-serve solution while also supporting the service provider community we have partnered with for more than two decades.” The ServiCase tool can be accessed by simply registering at servicase.com. Once setup, when a breakdown occurs, the carrier creates a new case by providing information about the vehicle, its location and the service type needed. ServiCase accesses the service provider database to identify the best matches for the job while factoring in information such as the carrier’s own ratings and/or preferred status for providers with whom they have experience. ServiCase is different from other search services in that the provider is not charged for events or jobs they receive and there is no bidding for higher positions in the results listings. ServiCase does not charge variable fees for large markets and does not dictate rates, though many listed providers are extending their commercial account rates to carriers using ServiCase. Nothing is marked up because payment is made directly to the service provider. ServiCase is powered by FTI’s sureEcosystem platform, which allows companies to connect directly to the service provider database and communications hub. These powerful tools can be connected to a wide variety of applications from shop maintenance systems to backend systems for third-party administrators. Leveraging the power of this proven system, FTI created ServiCase as a value-added offering to the sureEcosystem family of products. “FTI Groups is committed to serving the market with quality solutions, and we intend to expand the capabilities of the ServiCase tool,” Godwin said. For more information, visit www.servicase.com/home/media. ABOUT FTI GROUPS FTI Groups Inc. is a leading provider of benefits and software services in a variety of industries. FTI Groups improves vendor relationships and the bottom line at member companies through its FTI Benefits and towPartners programs. FTI Groups is the provider of software tools including the sureEcosystem platform offerings. Learn more at sureecosystem.com. ###
  5. Rest in Peace Scooby The industry has lost a hero.
  6. PRESS RELEASE: 2020 HALL OF FAME INDUCTEES ANNOUNCED BY ITRHFM CHATTANOOGA, TN, June 9, 2020 — The International Towing and Recovery Hall of Fame and Museum today announced that it has completed the selection process for induction into the International Towing and Recovery Hall of Fame as the Class of 2020. Troy Barnett (Sierra Vista, AZ), Ron Bressler (Morgantown, PA), Stacey Tucker Canterbury (Bremerton, WA), Tom Griffin (Hixson, TN), Norman Horton (Newville, AL), Phil Howard (Kennesaw, GA), Luc Le Baron (Brunoy, France), Rodney Pellow (Isanti, MN), Antonio Re (Glen Iris, Victoria, Australia), and Sherry White (Fremont, CA) were nominated by members of the International Towing and Recovery Hall of Fame and Museum for their many contributions to the towing and recovery industry, their families and communities. “The towing Hall of Fame is the highest honor in the industry and celebrates those who have worked hard to support and grow the professionalism of towing and recovery around the world,” said Bill Gratzianna, President of the International Towing and Recovery Hall of Fame and Museum. “This year’s group of inductees is no exception in their work on behalf of the industry and their leadership inside and outside of the industry.” The Class of 2020, will be inducted into the Hall of Fame, in a ceremony to be held at 6pm on Saturday, October 10th, 2020 at the Westin Hotel in Chattanooga, TN. A full weekend of activities will be held to celebrate this year’s inductees. For more information on the induction ceremony, or to order event tickets and/or make hotel reservations, contact the museum at 423-267-3132 or visit them on the internet at towingmuseum.com. About ITRHFM The International Towing and Recovery Hall of Fame and Museum, located in Chattanooga, TN, houses an array of displays and exhibits showcasing the history of towing and recovery. The rotating collection includes early equipment by Manley, Holmes, Vulcan, and Weaver. The Hall of Fame honors individuals who have significantly advanced the industry. The Museum includes a theater, a library, and a tremendous gift shop. On the outside grounds is the Wall of the Fallen memorial, dedicated to towers who died in the line of service. The ITRHFM Survivor Fund assists the families of the men and women that have made the ultimate sacrifice in the line of service by providing a uniform financial gift at the time of their loss. ITRHFM is a non-profit 501(c)(3) organization and accepts donations for its programs and operations from individuals, corporations and groups. Learn more at www.towingmuseum.com.
  7. ITRHFM Hall of Fame Selection Postponed Chattanooga, TN – April 16, 2020 – Due to the COVID-19 outbreak and the need for social distancing, the International Towing and Recovery Hall of Fame and Museum has been closed since March 16. The museum’s winter board meeting was also postponed due to the health crisis and travel restrictions affecting our nation and the world. As a result, the Hall of Fame selection committee has been unable to meet and select the inductees for the Class of 2020. Museum leadership is continuing to closely monitor the unfolding situation. The health and welfare of our staff and volunteers is our highest priority. The decision to close before a shelter in place order was issued was a difficult one as was the postponement of the Hall of Fame selection process. It is now quite clear that postponement and closure were the correct decision and re-opening and resumption of the process will continue as the virus concerns are mitigated and as we are permitted to return to business as usual. “Our goal is to complete the selection process as soon as possible and practical once we are able to meet as a group,” commented Jeffrey Godwin, ITRHFM 1st Vice President. “The museum’s Hall of Fame induction is the highest honor in our industry and we look forward to announcing the Class of 2020.” The towing museum’s annual weekend of events is planned for October 9-11, 2020 in conjunction with the Tennessee Tow Show. “Speaking for all of our staff and volunteers, we look forward to seeing everyone at the events in October, providing the virus situation is resolved,” said Bill Gratzianna, ITRHFM President. “As our museum team meets, we’ll determine what will be the best event for this year’s attendees.” While the museum is closed to tours and other visitors, its online gift shop remains open at www.towingmuseum.com. The museum appreciates the support of the industry and our community as we all work through this together. About ITRHFM The International Towing and Recovery Hall of Fame and Museum, located in Chattanooga, TN, houses an array of displays and exhibits showcasing the history of towing and recovery. The rotating collection includes early equipment by Manley, Holmes, Vulcan, and Weaver. The Hall of Fame honors individuals who have significantly advanced the industry. The Museum includes a theater, a library, and a gift shop selling souvenirs related to the towing industry. On the outside grounds is the Wall of the Fallen memorial, dedicated to towers who died in the line of service. The ITRHFM Survivor Fund assists the families of the men and women that have made the ultimate sacrifice in the line of service by providing a uniform financial gift at the time of their loss. ITRHFM is a non-profit 501(c)(3) organization and accepts donations for its programs and operations from individuals, corporations and groups. Learn more at www.towingmuseum.com.
  8. I do not have the accounting info here at home but we generally get requests on about half of the tragedies that occur in the industry. Our committee reaches out proactively to the companies to try to serve as many families as possible but half is typically the outcome. I am also not sure of the total paid out to date but having been doing this for more than a dozen years, it has been great to see the Fund grow and to help many families. Our payouts have been in the nundreds of thousands of dollars and we have a financial position that will ensure the Fund is here for those that need it on a perpetual basis. Unfortunately, the first $9,500 check under this new payout amount was written yesterday. The good news is that the benefit has grown and we often hear about how helpful and impacting it is to these families at a critical time.
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